This position is no longer available.
Malt
Malt

Head of Client Data

Permanent contract
Paris
Salary: Not specified
A few days at home
Experience: > 7 years

Malt
Malt

Interested in this job?

Questions and answers about the job

The position

Job description

Discover our galaxy 🪐

Malt was founded in 2013 and, since then, we managed to become the fastest growing freelance marketplace gathering a community of 470k+ freelancers, 50k+ companies, and 500+ Malters. 

We’ve built the industry’s leading freelance management solutions—all on a powerful, data driven—to match companies with the right freelance talent.

But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.  

Today, our company is growing fast! We need people like you to help us write this next chapter.

We are a tech company with a human approach 👽

- Strong company culture fueled by 500+ Malters from 40 nationalities

- Multiple offices per country (France, Germany, Spain, Belgium, United Kingdom, the Netherlands and the Middle East)

- Committed to equality and diversity (50% of people managers are women)

- Strong career path policies allowing all Malters to develop and grow equally

- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France

Explore your future career  🔭

We’re looking for a Head of Client Data to join our growing team (30+).

What does it mean to be Manager/head of in the data team at Malt ?

Work closely with the team to lead and help everyone to reach their expectations and grow.

As a manager, your days will be drive by strategic decision making, autonomy and not day to day tasks.

Be impact driven and aimed to find the best solution with a close collaboration with Product and Business stakeholders.

Key responsibilities ✨

  • Lead a team of 6 to 8 data analysts (across product, marketing and business) to develop a deep understanding of our clients and accelerate our growth
  • Partner with the Director of Product Client, our Chief Marketing Officer and Director of Growth, the Head of Finance and operational leaders (VP Sales Ops and country General Managers) across Malt to inform the roadmap and strategy 
  • Empower the teams across Malt to answer data questions quickly and easily by building high-quality ground truth data sets, metrics and dashboards. 
  • Hire and grow best-in-class talents and cultivate diversity in the team
  • Advance the Data disciplines at Malt, including driving data best practices such as improving and automating analytical processes, building new data tools and data sets, data education around the company and mentoring and developing others.
  • It corresponds to a senior manager or director position, depending on experience and seniority level.

    • About you 🧑‍🚀

  • 8+ years of relevant industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
  • Track record in leading and growing a team (2+ years of management)
  • Experience working with tech and product. Experience in marketplaces and growth are a plus
  • Experience partnering with internal teams to drive action and providing expertise and direction on analytics, experimental design, and measurement
  • Strong knowledge of SQL and statistics
  • Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork both inside and outside the department
  • Ability to make thoughtful decisions in real time to provide support and solve problems as they arise
  • Organized, seasoned and strategic multitasker, with a hands-on approach to solving problems and accomplishing tasks in short turnarounds as needed
  • Comfortable in navigating and excelling in fast paced environments with no playbook for success, and able to simplify
  • Experience in data science, Python or R are a plus.

    • How to join the mission? 🚀

  • Screening with Alex, Tech Talent Acquisition Manager
  • Experience discussion and team fit with Claire, the VP Data
  • Past experience, mentorship and technical discussion with the team
  • Management and partnership interview with a Malt executive
  • Leadership and company fit with Vincent, co-CEO and co-founder 

    • We will send you an interview guide, so you can best prepare yourself.

    Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

    - Equity: Every Malter is entitled to stock options 

    - Lunch vouchers: €9/day on your Swile card.

    - Transportation: 50% reimbursement (any type of transport)

    - RTT: From 8 to 12 days off

    - Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave.

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

    - Remote work: full remote, with a possibility to work from any of our offices

    - Annual off-sites: Les Arcs, Amsterdam, Ibiza… Where next ?

    Ready? Get your ticket to Malt 🪐 

    Want to know more?

    These job openings might interest you!

    These companies are also recruiting for the position of “Customer Service”.