In this role you’ll:
Manage development or improvement of software solutions and support production processes
Analyze business/user requirements for the development of new or improvement of existing software solutions
Build, maintain and share the functional knowledge of our processes, services, and usage of end user products
Provide input to QA teams to secure product quality and ensure the appropriate testing strategy is applied
Support the end user in the production phase by investigating potential issues on existing software solutions in response to problem tracking records and change requests issued from product management
Carry out functional design requirements
Produce functional specifications necessary for the application
Draft feasibility studies, solution overview documents, interface control documents, product specifications, and present functional walk-throughs to all relevant stakeholders
Collaborate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility
Support validation processes
Validate product to ensure compliance of delivered functionality and system integrity and perform functional sign-off
Ensure production integrity by investigating, validating, and prioritizing reported incidents
Collaborate with both internal and external stakeholders
Coordinate and lead cross-team projects, including reporting progress to stakeholders, dependency tracking, and risk management
Act as an intermediary between Scrum development teams and product stakeholders (product owner, product manager, end customers)
Communicate with the customer during requirements understanding, functional specification, testing, and implementation phases