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Account Manager

Permanent contract
Paris
Salary: Not specified
No remote work
Experience: > 1 year

AB Tasty
AB Tasty

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The position

Job description

As part of the CLIENT team the Account Manager is responsible for the continued support of our clients and finding the best way to increase value and revenues with them through further service and product sales and the best ways to make the most out of AB Tasty solutions.

What you will do :

  • Manage a global portfolio of clients < 23 000 k $ ARR
  • Drive revenue by growing existing accounts, through upsell and cross-sell of services and products
  • Identify accounts with high growth potentialBe responsible for the management of a customer portfolio following implementation
  • Communicate and identify ROI for clients to show cost/benefit example to clients
  • Help build loyalty by creating an excellent relationship with existing customersNegotiate and close sales cyclesUndertake operational and methodological training for major accounts
  • Support clients in creating and implementing tests and personnalisation campaigns
  • Analyse and identify new areas for optimisation following data analysisPut into action the projects desired by the company on this slice of the portfolio: Brooklyn, Automation, automated payments...
  • What we are looking for :

  • Minimum of 1-2 years working experience in a related field
  • Solid grasp of CRO concepts and techniques
  • Excellent verbal and written communication skillsAnalytical thinker who is able to translate complex data into profitable marketing plansKnowledge of HTML, CSS, and JavaScript
  • Strong soft skills: energetic, enthusiastic, self-motivated, open-mindedProven experience implementing customer retention initiatives, achieving high retention rates and client satisfaction
  • Good Knowledge of negotiation techniques and the ability to deal with decision makers, mostly Heads of Marketing and Product Departments
  • Strong attention to detail, able to anticipate and identify problems
  • Get the things done philosophy
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