Sales Ops Analyst (Internship)

  • Stage 
  • Paris

La tribu



    Le poste

    Sales Ops Analyst (Internship)

    • Stage 
    • Paris


    Zelros, une solution d’IA/ML pionnière et primée par l’InsurTech, elle permet aux agents de distribution d’assurance d’offrir une expérience client personnalisée sur tous les canaux. Les plus grandes compagnies d’assurance dans le monde font aujourd’hui confiance à Zelros pour conduire une expérience prédictive, personnalisée et omnicanale conduisant à une augmentation des revenus et un taux de désabonnement minimal. Les clients internationaux comprennent la MAIF, le Groupe BPCE, Groupama, Crédit Agricole Italie, Matmut, Baloise Group, AssurOne et Simpego.
    Zelros est aujourd’hui présent en Amérique du Nord, en France, en Allemagne et en Italie.

    Job description

    As a Sales Operations Analyst, you will be joining our Sales Ops team, responsible for building and maintaining the Tools, Processes and Data that will provide the best environment for our Sales Representatives to reach their objectives across different geographies (France, Italy, Germany, North America). You will be directly reporting to the Sales Ops manager.
    The Sales Ops team is part of the Sales & Channel team composed of 10+ persons splitted in our different geographies: France, DACH, Italy and North America.

    As a Sales Operations Analyst at Zelros, you will:

    • Work with concerned internal sales/marketing teams and partners to collect, document and clarify everyone’s requirements regarding sales operations and propose adapted solutions to make it easier to sell our solution

    • Structure internal and partners’ sales processes / procedures and produce deliverables

    • Ensure optimal configuration and automation of the CRM, marketing and growth hacking tools

    • Ensure day to day support on tools used by the Sales, Partner and Marketing teams

    • Regularly train and coach teams on using and adopting processes, tools and dashboards.

    • Analyze, improve and automate our existing GTM strategies and processes, using data to drive change when possible to acquire meaningful insights (long sales process, large deals)

    • Be responsible for ad-hoc tooling projects from selection until implementation (Marketing, CRM, PRM, Augmented Sales)

    • Contribute to putting in place the incentive plans and tools to help departments administer, calculate and manage them.

    • Produce forecasts to drive revenue and tackle sales/marketing/financial issues

    • Improve the ways to capture data

    • Be proactive and suggest ideas of improvement on existing and new processes.

    Preferred experience

    Must have

    • Bachelor’s degree, Bac+4 or Bac+5 from engineering, business or finance background
    • Great analytical and problem solving skills
    • Good communication and presentation skills (you will work with multiple departments)
    • You like to challenge yourself and surpass your goals
    • Fluent in English (we communicate in English at company level)
    • You are well organized, learn quickly and can multitask

    Nice to have

    • Experience with CRM systems, particularly Pipedrive or Salesforce
    • Experience with SQL and other database, scripting, or business intelligence tools.
    • Preferred Alternance rhythm: 2 weeks at the company/ 1 week at school (not mandatory)

    This job can lead to a full time contract. Based in Paris (preferably), Munich or Milan

    Meet the team

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