Our team shared’s mission is deploy AI agents to transform how patients and doctors connect

We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better.

Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care.

Already trusted by 3500+ providers, we’re transforming the patient–provider relationship, one call at a time.

Want to shape the future of healthcare?

Join us !

• Discover our company culture and values

• Here is a product Demo

• Meet the team

• Article on our seed round of 5,5M$

Context

We're experiencing one of the strongest growth rates in the French Tech ecosystem: we reached €2M in signed ARR in January 2025 after 18 months of existence. We're targeting €10M by the end of 2026. To achieve this, we need to triple the sales team while increasing productivity, and therefore the ARR signed per account executive.

Your mission

At the end of your first year, you will have built a system in which the sales team has tripled in size and increased ARR per sales rep by 50% (from €400K to €600K).

To achieve this, you own Revenue Operations end-to-end. You sit at the intersection of Sales, Ops, Finance, and Product. You report to the Head of Sales—your main “client”.

This is a A to Z hands-on role. You define the strategy, build, run, document, and iterate.

Responsibilities

Sales & GTM Ops

• Own CRM (Attio): pipeline structure, stages, fields, hygiene

• Define and track funnel metrics (SQL, win rate, cycle length, ARR)

• Build deal workflows, pricing logic, approvals

• Support sales with clean data, dashboards, forecasts

• Instrument meetings, calls, emails, demos in the CRM

• Define activity standards; ensure data completeness; provide visibility on activity vs results.

• Implement compensation rules as the single source of truth; automate calculations, reporting, and payout exports; ensure numbers are clear, trusted, and undisputed.

• Sales tools ownership: own and maintain the sales tool stack (demo platform, telephony software, call recording, integrations), ensure reliability, adoption, and proper usage across the team.

Onboarding & Delivery Ops

• Structure deployment workflows (from signed deal → live)

• Track time-to-live, blockers, and handoffs

• Standardize configs, templates, playbooks

Billing & Revenue

• Own contracts → billing → cash collection flow

• Work with tools like Hyperline / Stripe / invoices

• Track MRR, ARR, churn, expansion, cohorts

• Ensure pricing is applied correctly (per site, per provider, per call)

Rev Analytics

• Build weekly / monthly revenue dashboards

• Track unit economics (ARPA, gross margin, CAC, LTV)

• Surface issues early. No surprises.

Process & Documentation

• Write everything down (Notion)

• Create SOPs so the company doesn't rely on tribal knowledge

• Make the org scalable from 10 → 100 people

What this is NOT

• Not a pure strategy role

• Not a reporting-only role

• Not a tooling building-only role

• Not a "tell others what to do" role

Expected outcomes

1 month

• Full understanding of the CRM (Attio)

• Build a roadmap on:

  • CRM

  • Dashboards

  • Sales processes

• Clear mapping of the revenue flow: lead → close → go-live → invoice → cash

• Obvious gaps, leaks, and priorities identified and documented

3 months

• GTM strategy:

  • Segment the market and customers

  • Playbooks & tools

  • New joiners onboarding processes

  • Build the sales and management routines

  • Targets and incentives plans

  • Training (Sales academy)

• Full ownership of the CRM (clean pipeline, clear stages, zero ambiguity)

• Baseline dashboards live (pipeline, ARR, deployments, billing status)

• Sales, onboarding, and billing workflows fully standardized and documented

• Reliable weekly forecast (no surprises)

• Optimize sales cycles

• Time-to-go-live and revenue recognition under control

• Pricing, contracts, and invoicing aligned and automated as much as possible

• Define hunting priorities

6–12 months

• Revenue operations scalable without adding many headcount

• Predictable ARR growth with clean cohorts (new, expansion, churn)

• RevOps stack battle-tested (CRM, billing, analytics)

• Company ready for Series A-level reporting and diligence

Career development opportunities

You're joining the team as the first Revenue Operations Manager to build the system from scratch : you have free rein.

We are 25 today. We're hiring 40 people in 2026, double that in 2027. By joining now, you have the opportunity to build a system from the ground up, scale it, and recruit your team.

Who you are

This is for you if:

• 3–6 years in RevOps, Sales Ops, BizOps in a SaaS / startup that scaled

• Very strong with tools and wants to build from the ground up (CRM, spreadsheets, automation)

• Structured thinker, you prioritize your task according to the impact on your yearly mission : scale sales and attain 10M in ARR.

• You're structured, pragmatic, and execution-driven

• You're comfortable working directly with founders

• You care about data, but even more about things actually working

• Fluent in French, Professional English

Hiring Process

1️⃣ Discovery call (30 min) with our Talent Acquisition Manager

2️⃣ Hiring Manager interview (45 min) with Alexandre, Head of Sales

3️⃣ Case study (1hr) with Alexandre, and Eliott, CEO

3️⃣ Culture / founder fit (1hr), in the office, with Eliott, CEO and/or Hugo, CTO + coffee with the team

4️⃣ Reference check

5️⃣ Offer ! 🎉

We aim to keep the process within 30 days. You’ll receive continuous feedback throughout.

Why should you join Vocca?

• An entrepreneurial adventure, with a supportive, high-energy, execution-focused team

• A product already live, with delighted customers in a fast-growing market (healthcare automation, voice AI)

• A true scaling phase, with everything still to build

• Real responsibilities from day one

• An attractive package + BSPCE

We hire people, not roles.

If you're excited about our opportunities but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

We'll be thrilled to receive your application!