About the Team:

Turo seeks a highly experienced and strategic Senior People Systems (HRIS) Analyst to lead and optimize our HR technology landscape, with a primary focus on Workday HCM. This pivotal role will drive the full lifecycle of our people systems roadmap, ensuring business enablement, exceptional user experience, and long-term scalability. The ideal candidate is a proactive problem-solver and collaborative partner who will translate complex business needs into innovative and efficient technology solutions.

We're looking for someone passionate about leveraging cutting-edge technology, including generative and agentic AI, to drive strategic decisions and elevate the employee experience. This person will have deep expertise in Workday security, reporting, and advanced compensation, and will also have a proven ability to identify and implement new solutions that streamline processes and enhance data-driven insights.

What you will do:

• Establish strong relationships with internal stakeholders, gain deep understanding of key initiatives and business needs, recommend process improvements and technology solutions, and manage projects ranging from small & simple to large & complex.

• Translate business requirements into creative and effective solutions while keeping scalability in mind.

• Lead ongoing Workday system enhancements and optimization projects from conception through deployment, including requirements gathering, design, configuration, testing, and change management.

• Provide advanced production support, including triaging complex tickets, troubleshooting system issues, providing expert end-user support, researching alternative solutions and features, and delivering enhancement requests.

• Manage incoming people system requests, leveraging our 3rd party vendor help desk to outsource advanced configuration and integration projects as needed. This will include engaging the consultant, owning the business requirements, testing, and training of users.

• Perform configuration and administration of business processes, security groups, and EIBs across Workday modules, and specifically design, configure, and maintain Workday Advanced Compensation plans, ensuring alignment with organizational strategy and compliance.

• Manage and optimize Workday security architecture, roles, and assignments to ensure data privacy and compliance.

• Conduct regular audits of Workday security configurations and access to maintain integrity and identify potential improvements.

• Develop complex Workday custom reports, calculated fields, and dashboards to provide actionable insights for People and business leaders.

• Partner with cross-functional teams to identify and implement new AI-driven solutions to automate HR tasks and enhance the employee experience

• Partner with stakeholders to define reporting requirements and deliver accurate, timely, and insightful data.

• Assess new Workday features and conduct regression testing during Workday release cycles, advising on adoption and impact.

• Ensure data integrity across Workday and downstream systems; adhere to data governance, compliance, and security policies.

• Document processes and procedures, assist with end-user training and creation of quick reference guides.

• Promote and utilize best practices, holistic design, and thorough testing to ensure quality work and system stability.

Your profile:

• In-depth knowledge of Workday foundational concepts, business processes, security, reporting, calculated fields, touchpoints, and release cycles.

• Expert-level proficiency in Workday reporting, including custom reports, matrix reports, dashboards, and BIRT (Business Intelligence and Reporting Tools) knowledge a plus.

• Proven ability to design and implement robust Workday security models, understanding the nuances of role-based and contextual security.

• Strong experience with at least three Workday modules such as HCM Core, Advanced Compensation, Absence, and Recruiting. Experience with Workday Learning or Talent a plus.

• Strong working knowledge of Workday integrations (e.g. EIB, Cloud Connect for Benefits, RaaS).

• Proficiency with generative AI models (e.g., ChatGPT, Gemini) for advanced data analysis, reporting, and process automation.

• Experience using AI-powered tools within HRIS to improve efficiency and data accuracy.

• Solid understanding of HR processes and programs, employee life cycle, and HR data flows.

• Experience with data governance, handling sensitive data, and SOX compliance.

• Excellent project management and verbal & written communication skills; ability to translate business needs into technical requirements and effectively communicate technical information to a non-technical audience.

• Ability to partner with stakeholders at all levels, influence decision-making, and apply change management principles.

• Demonstrable ability to manage multiple priorities while maintaining attention to detail and focus on quality.

• Quick learner of new technologies; “outside-the-box” thinker who enjoys finding creative and scalable solutions to business challenges.

• Strong analytical and problem-solving skills.

• Operate with a customer service mindset, can-do attitude, and grace under pressure.

• Actively embodies Turo’s values through work product and within day to day team interactions.

Bonus If You Have:

• 7+ years of experience in HRIS or related systems analyst roles, including HRIS configuration and implementing solutions.

• 5+ years of demonstrable hands-on Workday development, configuration, implementation, and support experience on a global scale.

• BA/BS degree or equivalent experience.

• Masters degree in information technology preferred.

• Preferred certifications: Lean Six Sigma, PMP, and/or Prosci change management.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times. 

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

For this role, the target base salary range in San Francisco is $140,000 -- $158,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.