The role of the Head of Engineering will oversee Engineering Managers across multiple autonomous teams within the organization, aligned to Strategic Themes. They will be accountable for engineering delivery within their teams and will report on delivery plans, progress, risks and issues at their Strategic Themes’ Monthly Business Reviews.
They will inspire teams to do great work, whilst reducing planning and execution friction. They will ensure team structures, delivery implementation, architectural and tooling choices are working effectively and make improvements where required.
The Head of Engineering will also be aware of wider business requirements and will take onboard the expertise of colleagues to make technical choices that are then driven through to implementation and adoption. They will be able to build relationships across the company, be able to work with others and lead by example, translating vision to practical solutions on the ground. They will build strong partnerships with other senior stakeholders in the business including Product, Commercial, Marketing and Industry Relations.
The Head of Engineering will be a technologist, ideally participating in technical communities, and with previous experience of managing an agile development capability.
As Head of Engineering at Trainline you will... 🚄
- Oversee technical choices across the Strategic Theme, ensuring quality, reliability and product direction are all carefully considered and that choices are aligned with the organisation’s technology roadmap.
- Be a valued contributor to the evolution of the Trainline Platform architecture, sharing best practices, liaising with the Architecture team and influencing Trainline’s Technology Roadmap.
- Keep up-to-date with the latest relevant technologies, regularly evaluating their use for Trainline engineering.
- Proactively ensure that security, reliability, performance, and cost-efficiency are included in technical and architectural discussions and provide guidance through their own experience to ensure risks are identified and mitigated.
- Use their own experience to develop our culture of continuous improvement and innovation.
- Inspire teams to drive for quality in everything they do.
- Grow and mentor a diverse team of engineers and Engineering Managers, ensuring they are clear on our strategy, customer focus and inclusive culture.
- Build relationships with other Heads of Engineering & Heads of Service Delivery to deliver on strategic objectives.
- Develop partnerships with other functions, such as Commercial, Finance, HR, Marketing, Legal and Industry Relations to deliver successful outcomes across the business, not just at the engineering level.
- Assess their team’s approach and process maturity, coaching them on Agile methods for sustainable delivery.
- Coach and mentor engineering leads and managers, ensuring teams are creating well articulated and structured goals that are understood within the teams and align to company strategy.
- Own the engineering budget for their Strategic Theme(s).
- Support building Trainline’s external technology brand in the community.
- Identify trends of issues across engineering teams and proactively work with other engineering leaders to address issues.
- Will contribute to the development and implementation of the appropriate software delivery lifecycle to support the business.
- Drive continuous improvement of software delivery lifecycle within their Strategic Theme and contribute to best practices across the whole engineering organisation.
- Ensure appropriate software quality to deliver maintainability and reduce costs of running the Platform.
- Ensure that the ongoing maintenance and support of the products and Platform is of the highest quality.
- Providing an environment for continuous innovation and improvement.