Operations Officer - Corporate Accounts
Join our team as an Operations Officer - Corporate Accounts. In this role, you will manage corporate account applications, openings, and amendments, handle insurance account setups, maintain accurate documentation, review and update departmental procedures, identify process improvements, handle customer queries, and report risk events. You should have a strong understanding of back office operations in regulated banks, excellent English communication skills, strong attention to detail, and organizational skills.
Résumé suggéré par Welcome to the Jungle
CDI
Luxembourg
Télétravail fréquent
Salaire : Non spécifié
Missions clés
Gérer les demandes d'ouverture et de modification des comptes d'entreprise, en respectant les délais convenus et les contrôles de risque.
Assurer la configuration correcte des comptes d'assurance, y compris le titulaire de la police, le gestionnaire d'actifs et les opérateurs.
Maintenir une documentation précise et des pistes de vérification conformément aux procédures existantes.
Questions et réponses sur l'offre
Le poste
Descriptif du poste
- Manage corporate account applications, openings, and amendments within agreed SLAs and risk controls
- Handle insurance account setups, ensuring proper configuration of Policy Holder, EAM, and Operators
- Maintain accurate documentation and audit trails as per existing procedures
- Review and update departmental procedures in line with internal policies and regulatory changes
- Identify process improvements and support bank initiatives to achieve strategic objectives
- Handle customer queries and assist with audit-related activities
- Identify and report risk events through appropriate channels
Profil recherché
- Strong understanding of back office operations in regulated banks, including AML/ATF requirements, EU Regulation, and banking privacy and data protection legislation
- Excellent verbal and written English; French and German considered an advantage
- Strong accuracy, attention to detail, and analytical skills
- Organisational skills with a flexible approach to work routines
- Self-motivated team player with strong communication skills
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