Customer Success is the heartbeat of Spendesk's growth, ensuring businesses maximize value from our financial platform while building lasting relationships. As a Customer Success Intern, you will support the strategic initiatives that drive customer satisfaction, retention, and growth. Your mission is to enhance the customer journey through operational excellence, content creation, and proactive engagement while gaining hands-on experience in a fast-paced fintech environment. This role offers exposure to the full customer lifecycle, from onboarding optimization to adoption initiatives. You will work at the intersection of Customer Success, Operations, and Product teams, developing both analytical and creative skills. You will contribute to our commercial growth by supporting initiatives that increase customer engagement, reduce churn, and improve overall customer experience. You will report to the Customer Success Manager and collaborate closely with cross-functional teams including Support, Operations, and Product to ensure seamless customer experiences and scalable success processes.

Key Responsibilities

What you'll learn

What we're looking for

What we offer

As we are an international team, please submit your application and CV in English.

About Spendesk 

Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures.  Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom & Wild. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About our people & culture

We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. 

About our benefits 

Our culture is built on trust, empowerment, and growth — with benefits to match!

- Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)

- Lunch 60% funded by Spendesk (Swile Card)

- Alan Premium health insurance

- A Gymlib pass to let off steam after a productive day at work

- Access to Moka.care for emotional and mental health wellbeing

- Access to Vendredi allowing us to change the world

- Latest Apple equipment

- Great office snacks to fuel your day

- A positive team to work with daily!

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.