Billing & Credit Manager

Résumé du poste
CDI
Paris
Télétravail fréquent
Salaire : Non spécifié
Compétences & expertises
Aptitudes à motiver les autres
Gestion des performances
Spendesk
Segment
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Spendesk
Spendesk

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Le poste

Descriptif du poste

About the Role
As part of the Spendesk Finance team, you will lead the Billing & Credit function to ensure accurate, compliant invoicing and healthy cash collection while supporting our transformation toward profitable growth.
In a context of recent restructuring and leaner resources, you will build scalable billing operations, strengthen credit risk frameworks, and drive cross‑functional execution with Product, RevOps, Customer Success, and Accounting to secure revenue, reduce leakage, and improve customer experience.

Our finance team is small and agile, which allows us to work together and communicate effectively. As a Billing & Credit Manager, you will manage one junior person so the position is more focused on operational and strategic tasks than people management.

Key Responsibilities

  • Strategic Billing & Credit Leadership
    • Billing Ownership: Lead end-to-end billing operations (contract→invoice→payment→reconciliation) ensuring accuracy, timeliness, and compliance with tax and invoicing regulations across all Spendesk Markets.
    • Process & Systems: Design and improve scalable workflows, controls, and automations with RevOps/Product and Accounting (revenue recognition, cutoffs, month-end close).
    • Policy & Governance: Define and maintain billing and credit policies (disputes, write-offs, dunning tiers, payment terms, couponing and cashback mechanisms) with clear RACI and audit-ready documentation.


    Credit Risk & Collections Management
    • Credit Assessment: segment customers by risk and tailor terms accordingly.
    • Collections & DSO: Lead proactive collections strategy (dunning journeys, payment plans, escalation paths) to reduce DSO and overdues while preserving CX, and adapt our collection process accordingly to new contract terms (eg. annual contracts).
    • Dispute Resolution: Establish fast-track root-cause resolution for invoice disputes; drive feedback loops to eliminate systemic issues.


    Financial & Operational Excellence
    • Accuracy & Controls: Operate strong preventive/detective controls (4-eye reviews, exception dashboards, reconciliation) to minimize errors and revenue leakage (cashback, discount, early termination, ad-hoc negos).
    • Performance Management: Build and maintain KPI suite and reporting cadence (billing accuracy, time-to-invoice, DSO, % overdues, dispute rate/ageing, recovery rate as example).
    • Close & Audit: Partner with Accounting for timely, accurate close; own audit evidence for billing and AR processes.


    Process Innovation & Knowledge
    • Knowledge Management: Create and maintain playbooks, SOPs, and training to de-risk attrition and accelerate onboarding; promote a culture of documentation and continuous improvement.
    • Automation: Leverage existing tooling and no-code/AI capabilities for invoice validation, dunning, reconciliation, and reporting.

What we're looking for

Necessary abilities:

  • 5-8 years of financial experience in tech, with one successful experience as a Credit Manager or Billing & Credit Manager
  • Knowledge of order to cash management, French invoicing, French and international VAT and collection of account receivables
  • Ability to effectively communicate both externally and internally
  • Fluency in English (C1 minimum) is a must as we're an international company
  • Good understanding (B2) of French
  • Operational understanding of Salesforce
  • Business acumen to scale the work of the team

Desirable:

  • SaaS background
  • Knowledge of an additional language (German/Spanish)

As we are an international team, please submit your application and CV in English.

About Spendesk:
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom & Wild. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission. For more information: www.spendesk.com/press

About our people & culture:
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits:
Our culture is built on trust, empowerment, and growth — with benefits to match!

  • Access to Moka.care for emotional and mental health wellbeing
  • Access to Vendredi allowing us to change the world
  • Latest Apple equipment
  • 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
  • Great office snacks to fuel your day
  • A positive team to work with daily!

Diversity & Inclusion:
At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

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