Documentation and Technical Support Officer F/M/X

CDI
Huttenheim
Télétravail fréquent
Salaire : Non spécifié

Socomec
Socomec

Cette offre vous tente ?

Questions et réponses sur l'offre

Le poste

Descriptif du poste

Within the CUSEN department, which specializes in the development of specific power conversion products, you will be responsible for creating and distributing technical documentation related to the products developed. Based on specifications and internal information, you will produce clear, accurate documents tailored to the needs of our international customers.

Responsibilities

  • Analyze technical specifications to identify documentation expectations and training needs.
  • Write product documentation (descriptive, operational, preventive and corrective maintenance) in accordance with our standards or those of the customer.
  • Prepare, deliver, and lead user training sessions to ensure optimal product adoption.
  • Provide operational technical support to customers during the operational phase.
  • Produce technical illustrations (diagrams, 2D/3D views, visuals) required for documentation deliverables.
  • Manage or arrange for the translation of documents when required.

Qualifications

  • Two years of higher education in electrical engineering or electronics.
  • Proficiency in CAD-related illustration tools: Adobe Illustrator (2D), PTC Creo (3D) or equivalent.
  • Proficiency in English (minimum B2 level) given the international dimension of the position.

Additional skills that could make you even more unique :

  • Knowledge of documentation tools and standards, particularly S1000D.

Because your profile is not limited to professional skills :

  • Teaching skills and a passion for sharing knowledge.
  • Ability to manage several projects simultaneously.
  • Team spirit and good communication skills.

 

#LI-EGI

Envie d’en savoir plus ?

D’autres offres vous correspondent !

Ces entreprises recrutent aussi au poste de “Customer Service”.

  • Bouygues Telecom

    Conseiller de clientèle - Illkirch F/H

    Bouygues Telecom
    Bouygues Telecom
    CDI
    Illkirch-Graffenstaden
    Télétravail non autorisé
    Salaire : 23K à 25K €
    IT / Digital, Objets connectés
    11 200 collaborateurs