Application Owner Support

Siemens is one of the largest technology companies in the Czech Republic. They have Long-established tradition and over 10,000 employees. The company operates in fields of industry, transport, infrastructure and healthcare, while their products and solutions influence the daily lives of thousands of people. They produce electricity, operate production in factories (even processes such as bottling beer), make buildings smarter and greener and build trains and underground trains that ensure safe transport. Last but not least, Siemens health devices have been improving population health for almost 130 years.

For our Operations team in Prague we are looking for new member who will support HR tool called Avature.

In general we expect you to have:

-          Ability to work in a fast-paced environment and adapt to frequent change

-          Strong communication skills and customer orientation

-          Analytical skills

-          Language skills: English B2-C1, German is advantage

-          Knowledge of Avature tool is advantage

Application support will comprise:

-          Collaborate and consult with process owner / business on functional requirements

-          Support process owner in ensuring and monitoring service operations

-          Contact person for development team for - clarification with regards to requirements

-          Set up and maintain all mandatory documentation

-          Ensure and prepare updates of all regulatory requirements

-          Defines (global) mandatory service levels and corresponding KPIs

-          Ensures effective knowledge and best practice sharing across the service delivery organization

-          Drives development, implementation and improvement of global IT solutions

-          Be of assistance to support agents.

We can offer you:

-          5 weeks holiday; flexible working hours; home office and company nursery schools in Prague and Ostrava for a good work-life balance

-          Individual benefits of min. 24,000 CZK which you can turn into a combination of up to 8 extra days of holiday; cafeteria points or pension and/or life insurance

-          company canteen supplement

-          possibility of becoming a Siemens shareholder with free stocks

-          various discounts and offers

Organization: Global Business Services

Company: Siemens, s.r.o.

Experience Level: Mid-level Professional

Job Type: Full-time