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Business Applications Manager

Salaire : Non spécifié
Télétravail fréquent


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Le poste

Descriptif du poste

We build. We create impact.  

Integrated in the team dedicated to IT business processes applications (ITSM/HR, Finance/legal, Sales, Marketing etc.), you will have the following missions on the existing application portfolio:  

  • Manage contractual negotiations with IT vendors 
  • Maintain Application inventory, 
  • Manage day-to-day User/Role assignments, 
  • Re-shape Roles Matrix and Segregation of Duties with key-users, 
  • Control periodically (sanity checks) as part of Financial audits, 
  • Formalize day-to-day procedures (“How-To”) in collaboration with all the teams concerned by the app 
  • Manage incidents from end-users (either resolve or escalate), 
  • When applicable, manage enhancement requests: prioritize with Business, follow-up implementation, test and follow defects, organize deployment and communication, 
  • Involvement on security matters may go beyond this scope and include Salesforce / SAP. 

Profil recherché

Qualifications we’re looking for.     

  • At least 5 years of experience in a similar position, ideally in international environment   
  • Business experience (non-IT, for instance Finance, Sales or Purchase Administration) would be appreciated 
  • Worked on ITSM Applications to track incidents and requests 
  • Languages : English fluent  

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