Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 450,000 customers. Thanks to our wonderful team of 1,400+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values:

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

⭐ Your mission

As part of the tech team, you will contribute to Qonto’s success by creating the best IT environment and experience for all (1400+) employees.

Reporting to Xavier, our Senior Lead IT you will help Qonto employees work with internal technologies and make sure they have the best experience. You will be trusted with several tasks, like assisting users by solving support requests (authentication, access permissions, internal tools issues, …), managing the user accounts and their lifecycle (onboarding, offboarding, external employees follow-up), diagnosing software and hardware issues on users’ devices, and maintaining the office videoconferencing systems. You will permanently maintain a high level of security and confidentiality.

You will join the team in Paris and work closely with Ibrahima who specializes in managing the A/V solutions. You will collaborate with him on international events and share the management of the local events.

👩‍💻🧑‍💻As an IT at Qonto, you will 

• Manage, monitor: You will provide Qontoers with the best meeting experience by making sure that the audiovisual equipment in the meeting rooms is always in working order and provide support for any incident in the meeting rooms.

• Coordinate, collaborate: You will collaborate with the Event manager to provide the best event experience to Qontoers. You will be in charge of handling multi-country live events by leading the technical aspect of events on-site and syncing with our European offices.

• Support, advise, help: You will be the first contact for IT facilities and will guide team members through training and set up on the Mac environment for Paris local onboarding.

• Maintain, handle: You will keep an inventory of all IT assets of the Paris office (laptops, phones, accessories, A/V equipment, spare devices, etc.) and manage the check-in and check-out of the assets.

🤔 What you can expect

• Join a team of more than 400 highly skilled engineers.

• Contribute to creating a clockwork IT environment that will help the whole team deliver the best banking services used by thousands of clients in 4 countries.

• Join a company that grows at a fast pace and tackles challenges.

• Be part of a team that values diversity, problem-solving, learning, initiative, and sharing.

🤝 About your future manager

Xavier, Senior Lead IT will be your direct manager.

• Their path:

He started at Qonto in 2022 to build a solid and international IT and support Qonto’s teams growth in France, Germany, Spain, Serbia, and Italy. Previously, he had several experiences in project management, customer support and team management in companies such as SFR, eBay and Apple. Before joining Qonto, he built the IT tools and process automation to support My Little Paris rapid growth.

• What they can bring to you:

He will ensure you succeed in your new role by coaching you on the Qonto Way and helping you develop your problem-solving, diagnosing, and communication skills. You will be able to rely on him to access the internal resources and contacts you need to achieve your goals.

🏅About You

• Experience: You have successfully finished your apprenticeship or internship, and you are searching for your first job

• Good communicator: You have excellent written and verbal communication skills and are used to communicating with your stakeholders directly (share good practices, etc.)

• Customer focus: You are driven to provide the best care to your colleagues.

• Curious: You are passionate, interested, and open-minded about IT, with the ability to learn fast and show autonomy when prioritizing your tasks is needed

• Mastery: You know how to find, frame, and form a response to any kind of issue

• Composure: You can keep your mind open and calm in challenging situations and respond to incidents during high-stakes events.

🎁 Perks

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.

- Offices in every country to welcome you anytime you want (France, Germany, Spain, Italy and Serbia);

- Tailor-made remote work policy depending on the job you apply for;

- Competitive salary package;

- A meal voucher;

- Public transportation reimbursement (part or global);

- A great health insurance (depending on the country);

- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;

- A progressive disability, and parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;

- Monthly team events.

💪 Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers

- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.

On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞

To learn more about us:

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

To know how your personal data will be processed during your application process or to request its deletion, please click here.