Job Description

We are seeking a dynamic and experienced EV Sales Trainer to join our team supporting OEM EV’s retail network. The trainer will be responsible for delivering high-quality training programs to dealership staff, ensuring readiness for product launches, and enhancing customer experience through effective knowledge transfer.

Key Responsibilities

• On-Field Training Delivery: Conduct in-person training sessions for dealership sales teams on OEM's EV products, features, Processes, and customer engagement.
• On-the-Job Training (OJT): Provide hands-on guidance and mentoring to dealership staff during live customer interactions.
• Launch Training: Plan and execute training programs for new product launches, ensuring all retail staff are equipped with updated knowledge.
• Content Customization: Adapt training materials to suit local market needs and dealership requirements.
• Performance Monitoring: Assess training effectiveness through feedback, quizzes, and performance metrics.
• Reporting: Maintain detailed records of training sessions, attendance, and outcomes for management review.
• Stakeholder Coordination: Work closely with dealership managers and OEM's EV representatives to align training objectives with business goals.

Additional Information

Required Skills & Qualifications

• Education: Min Diploma/Engineering Degree (Mech/Ele/Auto)
• Experience:
  • Minimum 4–5 years in automotive training for OEM (directly or through projects of training companies), preferably in EV segment or passenger vehicles.
  • Experience in dealership operations or retail training is a plus.
• Technical Knowledge:
  • Strong understanding of EV technology, terminologies, automotive systems, and product features.
• Soft Skills:
  • Excellent communication and presentation skills.
  • Ability to engage and motivate learners.
• Other Requirements:
  • Willingness to travel extensively within the region.
  • Proficiency in MS Office tools for reporting and presentations.

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.