customer success manager
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Laiye France is the french entity of Laiye, leader in building Intelligent Automation Sofware, and with rich experience in Artificial Intelligence and Robotic Process Automation. Laiye’s mission is to helps businesses become more efficient, effective, agile, and successful by optimizing human-machine collaboration with sophisticated, dynamic, productivity-enhancing digital, low-code solutions.
Our French team focus mainly on developing our conversational IA technology, to helps companies reduce the handling time of customer service agents, thereby improving the user experience through their chatbot.
RATP, Swile, Thalys, Wizzair, Lydia ... are among the companies that trust us to take on the challenge of providing the best possible customer service.
We believe that an exceptional customer experience translates to better business performance.
Laiye lastly closed its Serie C founding of $160 million, to grow en enhance international presence and become the leader of Intelligent Automation software.
At Laiye, we are driven to constantly learn, challenge ourselves, develop our skills on different topics, be curious, and test, and learn from each other.
We thrive around excellence, empathy, innovation, and collaboration.
If you are curious and not afraid of challenges - alone or in a team - AND you are interested in artificial intelligence, write to them!
At Laiye France, we grow in a remote culture, but we keep regular office gatherings because we like having moments to share together in our offices in the center of Paris.
Our global team is spread in numerous countries, which gives us the opportunity to travel from time to time, to be with our peers. It's also a great opportunity to discover many different cultures.
We are looking for team players, curious about innovative technologies.
If you want to know more, contact-us! Vous voulez en savoir plus sur eux ? Contactez-les !
Discover also our engineering blog: https://medium.com/mindsay