ABOUT

In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Founded in France in 2013 by two French DIY enthusiasts amazed at the lack of digitalization in the market, ManoMano is now present in 6 European countries (France, Belgium, Spain, Italy, Germany, UK), federates over 5,000 sellers and now offers the widest range of DIY and gardening products online (+19 million products references).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

CONTEXT

As a strategic growth driver, ManoMano is now building and speeding up its logistics and transport activities in France and in Europe (Italy, Spain, Germany). ManoMano launched its first warehouse in France in November 2018, followed by Spain in 2019 and Italy in 2020, where fulfillment services are offered to sellers: items are stored on their behalf, and once a customer places an order on the website, it is picked, packed and shipped from the warehouse and delivered to end-customer using ManoMano selected carriers.

The ManoFulfillment in-stock team is responsible for

• Inventory Placement & Optimization: Monitor stock levels and improve stock availability, set up alerts for under or over-stock. Manage product seasonality and sales cycle.

• Network Planning: Modelize optimal distribution network depending on seller and customer location, carrier hubs and volume growth forecasts. Work with the appropriate level of anticipation to synchronize site openings with volume growth forecasts. Work closely with the Launch Team in charge of coordinating all teams involved in the site's openings.

MISSIONS

As part of the ManoFulfillment In-Stock team, you will provide crucial support and play a key role in monitoring Stock levels and products availability and set-up the right dashboards to support our activity:

• You will contribute to the business growth and offer optimal Customer and Seller experience by meeting the Instock targets and making custom recommendations to maintain continuous availability and overall inventory health across key sellers, categories and selection in order to maximize sales for ManoMano and ManoFulfillment including forecasting, replenishing and removing unproductive inventory

• You will support the account and marketing managers in driving sales and profitability growth (Promotions, Acquisition, Selection). This includes working to create a marketing calendar based on Seller’s stock health.

• You will collaborate with internal teams to help drive inventory / replenishment / forecasting-tools process improvements and automation that affect availability and sales performance (SRT, Seller scorecard, etc)

• You will develop and implement new data and performance management tools for Inventory, Capacity and Demand Forecasting

• You will work with business analysis tools, accessing and working with big data from multiple sources, and partnering with the business and data teams to identify improvement opportunities in the ManoFulfillment inventory life cycle

• You will manage inventory availability issues with our warehouse and business teams, resolving operational queries in a prompt and efficient manner.

This internship is an opportunity to develop your e-commerce skills by working for a leading French marketplace as well as inventory management skills. The highly interesting tasks will enable you to quickly make a significant impact within your team. You'll be deepening your skills in data analysis in the context of an E-Commerce pure player.

PROFILE

Must-have

• You are currently pursuing your masters degree (or in a gap year) from a business/engineering school (or equivalent university)

• Knowledge of software and editing tools (including GSheets, Excel) at an advanced level and SQL. Strong data analysis skills, ability to produce, interpret and draw conclusions and action plans from data

• Organized, autonomous and agile (able to work in a constantly changing environment)

• Curious, with a strong desire to learn

• Ability to innovate and simplify current processes and practices

• Languages: Fluent in French, written and verbal English proficiency

• Excellent written, verbal, listening, communicating, and presentation skills

Nice-to-have

• Previous internship experience in e-commerce and/or the retail sector is a major advantage.

• Experience of dealing with results, metrics and data management and desire to create and build new processes

• Experience in defining and implementing process improvement initiatives using data and metrics

• Experience in e-commerce or Supply Chain

• High affinity towards data and technology with ability to dive deep and analyze opportunities and processes

• Fluency in a third language (Spanish or Italian) is a plus

• Knowledge of Python / Qlik and other business analytic tools are a plus