As the Logistics & Maintenance Manager, you play a key support role in ensuring the smooth daily operations of the resort. You will be responsible for logistical support, maintenance tasks, assist other departments as needed, and uphold the company’s high service and operational standards.
1. Operational Support
Work alongside the Operations Manager & Housekeeping Manager to plan and prepare weekly resort operations.
Attend all staff meetings/briefings when scheduled by the central management team
Follow the work rota, including variable shifts (early mornings/late evenings).
Act as point of contact for guest luggage logistics and crate preparation.
Assist with checkins/outs when required
Create and maintain property guest books.
Report any property issues to the operations team, owners and the sales department are advised of any reported damage
Assist with staff training, helping with any maintenance-based training as instructed by the central team.
2. Maintenance & Repairs
Create and maintain a property file for all Verbier Bramble and Haute Montagne properties, to include inventories, current condition reports, user guides and damage reports.
Build strong relationships with owners and property managers, keeping communication clear at all times
Be the first point of contact for all damage and technical issues for all properties in Verbier.
Contact local suppliers for quotes or urgent repairs when needed.
Record damage and costs associated to bookings, following the correct damage triage process.
Ensure supplier access and proper closure of chalets after work is completed.
Control any supplier invoices and communicate to accounts for payment in a timely manner, following company processes.
Maintain maintenance vehicles as per the Bramble Ski vehicle policy
Manage any maintenance in staff accommodation and offices.
3. Property Checks & Upkeep
Conduct & oversee damage, wellness, and cleaning checks following company guidelines before and after rental
Action necessary repairs in conjunction with the Operations Manager, advising the sales department of estimated costs when it is client damage and owners when it is a chalet fault.
Manage resort wide snow clearing and exterior upkeep
Develop and maintain relationships with tradespersons, developing standard terms of trading and list of preferred suppliers for each property. .
Ensure safety and security standards are applied and upheld within the properties and by all staff.
Assist operations team with all seasonal chalet setup and closedowns
4. Logistics & Housekeeping Assistance
Organise delivery and collection of linen for the housekeeping team.
Support shopping runs, bakery deliveries, and transport of staff or items.
Responsible for waste and recycling management in stores and maintenance areas.
Provide on call out of service support when necessary, delegating to the driver service as first responder if appropriate.
5. Stock & Store Management
Oversee resort stores in coordination with the resort operations team.
Assist with stock control and ensure all supplies are accounted for.
Manage & organise all resort firewood
Purchase or restock items when authorized.
In conjunction with the Operations Manager; purchase, control and maintain any necessary tools required.
Hands-on and practical approach to problem-solving.
Maintenance & knowledge of property management experience required
Reliable, punctual, and capable of working independently.
Flexible and adaptable to business needs.
Fluency in English; French is a plus.
Valid driving license (Category B) required.
HR Call
Call with Manager
Validation call with Operation Director
Reference Check