Kyriba
Kyriba

Product Owner, Partnership Solution

CDI
Saint-Cloud
Salaire : Non spécifié
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Kyriba
Kyriba

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Le poste

Descriptif du poste

The Partnership Solution Product Owner, a member of the Corporate Systems and Transformation organization, will be responsible for delivering the global implementation of Partnership team requirements and related use cases. This role supports the Partnership program strategy and other business needs crucial for scaling our new Partnership operational model worldwide.

This Product Owner will collaborate with key stakeholders to define and maintain the Partner Portal roadmap and its enhancements (Impartner solution). He will also drive development, execute end-to-end testing, manage releases, and support business stakeholders during requirements gathering and UAT phases.

This essential role for the business will establish all necessary IT processes to implement Kyriba's new partner program and integrate any required IT tools into the partner portal.

As an operational support, this role will be a key contact to Kyriba Partners worldwide to facilitate access,  adoption and usage of the Partner Portal solution and related back-end solution. 

The ideal candidate is a self-starter with experience in fast-paced environments and strong communication skills. They will work closely with business stakeholders to understand needs, drivers, and strategic direction, ensuring initiatives are aligned appropriately within releases."


 

Key responsibilities and duties:

User focus:

  • Perform   user   research   to   establish   requirements   that   will   best   meet   Partners needs

  • Understand and acknowledge the Partners user pain points (functional or process related) in the application

  • Review the ideas shared by Partners and internally to improve current experience, process, reporting and systems.

  • Adapt the Partner Portal to meet goals favoring low-cost solutions before new features

    • Change management:

  • Adhere to change and project management best practices

  • Execute user acceptance tests of functionality delivered during the development phase.

  • Communicate change status regularly to the right governance

  • Track and report status and other metrics against goals on an ongoing basis

  • Document   findings   and   translate   into   requirements,   use   cases   and   /   or specifications that will be used for development and testing phases of Impartner solution 

  • Work with Partnership team, Sale enablements, PS and Account management teams to enhance customer satisfaction 

    • Knowledge sharing:

  • Build the Platform documentation

  • Share the details of the new features internally

  • Ensure   completion   of   operational   and   technical   documentation   prior   to software release for each application or system

  • Implement the best options to nurture Kyriba Academy and the Support Team with the latest Platform updates

  • Product and roadmap Management



    •  

    Education, Experience & Skills

  • At least 5 year’s experience in back-end and front-end change management or/and software development organization.

  • Hands-on (must know in and out Partnership tech solutions: back-end, Impartner solution)

  • Experience administering process / roadmap / product management tools

  • Ability to work under pressure and manage multiple priorities in fast-paced environments.

  • Excellent communication, leadership, and interpersonal skills, with the ability to effectively interact with key stakeholders at all levels of an organisation.

  • Adept at promoting the Partner Portal and building a vibrant user community that encourages adoption and collaboration through communication and engagement strategies.

  • Proven experience as a change manager, managing complex digital transformation projects including gathering requirement phase and corporate platform implementation with cross-functional teams.

  • Strong understanding of project management methodologies (Agile, waterfall), tools, and techniques.

  • Familiarity with Salesforce, Mulesoft, Netsuite, Tipalti, Databricks applications as well as integration with legacy systems and HR/CRM solutions.

  • Strong analytical and problem-solving skills, with the ability to think critically and make practical decisions to deliver business results.

  • Experience with project management tools such as MS Project, JIRA, etc.

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