Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Utilities

Our tech platform ‘Kraken’ is already licensed to support 55 million customer accounts globally, and we aim to serve 100 million by 2027. Kraken is the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications. 

We’re now charging the Kraken platform to other utility industries (Water and Broadband) and have created a new team called - Kraken Utilities. Over the last 3 years we have built this team from scratch to re-architect, design, and develop our Kraken software platform to solve complex industry wide problems within the water and broadband sectors (such as customer experience & water leak detection).

The Kraken Utilities team is in a very exciting growth phase, and has already signed 5 clients; Severn Trent, Leep, Portsmouth Water, TalkTalk and Cuckoo. We are currently 120+ people (engineers, product, implementation, strategy) along with 1800+ people in the overall Kraken world.

Our team

All our technology is written and maintained by a multi-discipline engineering team of around 1500 people globally. Our engineers work in ‘super teams’ which are focused on key areas of our platform as well as other innovative products. This also includes server-side, client-side and mobile engineers working closely with UX experts, copywriters and designers. 

Teams are empowered to choose a way of working that works for them, often opting for a Kanban-like approach. Notion and Asana are then used to specify and manage work; Github, CircleCI and Terraform Enterprise as part of an immutable-infrastructure, continuous delivery pipeline; and Datadog, Sentry and Cloudwatch to measure performance and monitor production. 

We’re now charging Kraken to power utilities beyond energy (think water, broadband,..) and have created a new business Kraken Utilities. We are building an innovation (ML/Data/AI) team from scratch and are looking for a Senior Machine Learning Engineer to join and help us scale, implement a good culture, and work on some really exciting tech challenges. 

You'll join a talented team working on research around how to improve water efficiency (e.g. using smart meter data to detect leakages, reduce water consumption etc.); improve customer support efficiency (e.g. using LLM agents to automate actions and replies etc.).

Some of our coding conventions are open-source . 

Kraken is a great place to learn, work with some talented engineers and level-up your skills.  

Our technology

Our Data/ML stack includes: Python, SQL, pandas, Numpy, AWS, PyTorch, TensorFlow, NLP.

On the server-side, we mainly use Python. Most of our websites are powered by Django, Django-REST-framework and GraphQL (Graphene).  

We use AWS heavily  as part of a continuous deployment pipeline. See, for example, Django, ELB health checks and continuous delivery. 

Client-side, we use React, htmx and SASS; our mobile apps are built using native code or React Native.

What you'll do:

What you'll need:

Why you'll love it here:

This team will require candidates to work on a hybrid remote basis, coming into our office in Oxford Circus 2 days a week. You do also need to be able to work in the UK.

We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in.

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms