Overview

Quality Engineering Chapter Lead (Craft)

(Hybrid/Cluj)

We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Cluj. Talk to us about how we can best support you!

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.

We offer a competitive benefit package and plenty of opportunities to stretch and grow your career:

• Annual performance bonus

• Employee referral bonus

• Private medical coverage with the Regina Maria Priority Plan

• Family medical plan option allowing you to add a spouse or child at no extra cost

• Eyeglasses vouchers

• Life insurance (Metropolitan Life)

• 7Card fitness membership (co‑funded)

• Access to Bookster, LEO Learning and LinkedIn Learning

• Fresh fruit bar and premium coffee in the office

• Hybrid work model - up to 3 days per week in the office

• Flexible working schedule

• 21 days of annual leave + 1 additional day for each year of tenure (up to 25 days)

• Substitution days when public holidays fall on weekends

• Paid leave for wedding and bereavement
• Meal tickets: 40 RON/day (gross)
• Gift vouchers: up to 4 per year x 300 RON (net) each, offered for specific occasions:- Christmas - all employees- Easter - all employees- 8th of March- female employees- 1st of June- employees with children

What’s the job?

About the role

The Quality Engineering Chapter Lead - Craft is a key leadership position within the Chapter, focused on advancing Quality Engineering practices and technical standards across the organisation. Working closely with the Head of Chapter, fellow Chapter Leads, and Domain Leadership teams, the role drives continuous improvement in engineering excellence and ways of working within Kingfisher.

Drawing on extensive Quality Engineering expertise, the Chapter Lead supports and develops Principal Quality Engineers, strengthening capability and setting direction for the craft. The role also includes people leadership responsibilities, including line management where applicable, ensuring consistent growth, high standards, and a strong technical community.

If you’re looking for an exciting opportunity to step out of your comfort zone and make a real impact building better software, this is the job for you!

Responsibilities

• Technical Standards: Elevate the technical quality of Quality Engineering by defining, evolving, and embedding best-in-class QE standards, practices, and methodologies. Drive continuous improvement through active participation in QE communities of practice.

• Vision and Strategy: Shape and deliver the Quality Engineering strategic and operational roadmap in alignment with Group Technology objectives. Own the QE technical roadmap to ensure capability growth and alignment with organisational needs.

• Capability Development: Champion a growth mindset across the QE chapter, building strong technical and behavioural capability. Lead the creation and delivery of QE training paths, playbooks, and development programmes that raise engineering quality across teams.

• Coaching and Advisory: Act as a senior QE advisor, supporting chapter members and staying close to product teams to ensure high-quality engineering practices are applied consistently and effectively.

• Tooling Leadership: Drive continuous improvement of QE tooling, automation frameworks, and methods. Lead innovation in quality-related tools and technologies to enable efficient, scalable, and future-ready engineering practices.

• Relationship Management: Build trusted, collaborative relationships across engineering and product teams to ensure quality is embedded early, consistently, and collaboratively.

• Performance Management: Where appropriate, line-manage chapter members, supporting them with clear objectives, development plans, and performance outcomes.

• Talent Management: Work with the Head of Chapter and fellow Chapter Leads to shape QE succession planning and develop a strong pipeline of quality specialists and leaders.

• Belonging & Culture: Foster an inclusive and collaborative QE community that supports shared learning, high performance, and a strong sense of belonging.

What you’ll bring

Skills

• Substantial experience, appreciation and understanding in the field of quality engineering.

• Extensive experience leading large scale software functions in a multi-geo, multi-sourced landscape.

• Broad understanding of the IT industry, markets, trends, emerging technologies, and their implications for retail organisations.

• Experience of shaping, motivating, and driving change within a large, complex and fast-moving environment.

• Strong experience managing third party vendor partners.

• Strong cross functional awareness to ensure ability to work with and influence stakeholders across Chapters.

• Experience with workforce planning activities across a large-scale software function.

• Strong experience managing and executing talent acquisition strategies across a global workforce, working with internal and external talent partners.

• Excellent stakeholder management & influencing skills at all levels of the organisation.

• Excellent communication, collaboration, and leadership skills.

• Effective and creative problem-solving and decision-making.

• Able to navigate complexity and ambiguity to quickly identify simple/effective solutions.

• Talented people leader with excellent coaching, mentoring, facilitation, and teaching skills; able to identify, nurture and develop a sustainable pipeline of talent.

• Excellent command of English (written and spoken)