MISSIONS

Under the responsibility of the Country Manager, you will:

As a Senior Account Manager, you will serve as a strategic lead for our most valued accounts and a primary driver of new business growth. You are responsible for the end-to-end management of business strategies, driving growth within your portfolio, and leading high-stakes competitive tenders. You will bridge the gap between high-level agency strategy and tactical execution, ensuring all projects—from pitch to delivery—are profitable and align with the client’s long-term business goals.

Commercial & Strategic growth

• Strategic pitching: Manage the full lifecycle of the tender process, from the initial RFI/RFP (Request for Proposal) to the final presentation.
• Strategic Planning: Define and implement business strategies in alignment with agency hierarchy to achieve gross and net margin objectives.
• Portfolio Development: Proactively manage and grow a portfolio of key accounts and prospects, identifying new opportunities for upselling and cross-selling.
• Contract Negotiation: Lead the negotiation of customer contracts and service level agreements as appropriate.
• Client Representation: Act as the primary face of the agency, delivering high-level presentations and fostering executive-level client relationships.
• Innovation: Drive strategic thinking in collaboration with the project management team, encouraging the emergence of creative, “out-of-the-box” communication programs.

Production & Project excellence

• 360 ° Campaign Oversight: Coordinate the implementation of complex customer action plans, ensuring high-quality results across digital and traditional channels.
• Resource Management: Manage campaign organization, including the strategic selection and management of subcontractors and vendors as appropriate when needed.
• Trend Monitoring: Identify and integrate emerging 360 ° business trends and technical/digital expertise into client strategies.
• Performance Optimization: Continually monitor production workflows to optimize the balance between production costs and net margins.

Financial & Budgetary Management

• Profitability Control: Take full ownership of the net profitability of all campaigns; determine and implement corrective actions as needed.
• Budget Oversight: Supervise and control project budgets, ensuring strict tracking of online and offline campaign spends against fixed profit targets.
• Reporting: Provide regular, detailed reporting to the Agency Director regarding portfolio performance and budgetary health.
• Legal Compliance: Ensure all projects and contracts strictly adhere to legal regulations and agency standards.

TECHNICAL SKILLS 

• 6+ years’ experience as Project/Account Manager (preferably in Agencies)
• Strong skills in strategic marketing & communication 
• Proven experience in Events - B2B and consumers oriented (in agencies or in-house, food & drinks, lifestyle)
• Knowledge of digital marketing & shopper marketing 
• Good capacity in client / supplier negotiation 
• Business oriented with strong capability to identify new opportunities 
• Knowledge in tendering procedures 
• Expertise in management 
• Ability to conduct multiple projects 
• Knowledge of the agro-food environment (including sectors and products) 
• Budget management 
• Creativity techniques 

PERSONAL SKILLS 

• Can-do attitude and ability to find solutions 
• Enthusiasm and energy 
• Intellectual scope and hindsight 
• Relational skills 
• Proficiency in speaking in public 
• Commercial sense, commercial posture 
• Strength of conviction 
• Good resistance to pressure 
• Initiative 
• Creativity 
• Pragmatism 
• Sense of analysis and synthesis 
• Languages Skills: Vietnamese (Native), English (Fluent), French is a plus

WHY JOINNING US

• We are an energetic, creative, growing agency
• We are real foodies, and lifestyle experts know the best plan in town!
• We provide the opportunity to work in an interesting and diverse roster of multi-market clients and world-class projects
• We offer 2 days/week of home-office
• We value learning and development and organizing internal and external training courses
• Business trips in Southeast Asia may be required

CONDITIONS

• Type of contract: Long-term contract
• Location: Ho Chi Minh City
• Starting date: April 2026

To apply, please send your resume and a cover letter/message to Anh, Nguyen, Vietnam Country Manager, anguyen@hopscotch.one

As HOPSCOTCH Group is committed to promoting diversity, all our jobs are open to people with disabilities.