Responsibilities:

Responsible for all sales activities in store within Hermès standards of image and services worldwide

Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services

Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures

Build and maintain long-term relationship with customers by providing excellent customer experience

Assist with inventory and special projects as needed

Other duties as assigned

Requirements:

Minimum 3 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity

Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service

Strong commitment towards teamwork

Energetic, passionate and positive working attitude

Excellent in presentation, interpersonal and communication skills

Good command of Cantonese, English and MandarinA creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.