General Role

This position is responsible for providing commercially focused best practice generalist HR advice and operational support across Hermès retail and office team and support with timely execution of the HR Strategy in Australian subsidiary.

Responsible for full spectrum of human resources function such as recruitment, training, compensation and benefits, talent management, employee relations, Corporate Social Responsibility (CSR), Employee Engagement, HR advisory and management reports.

Major responsibilities

Recruitment

• Liaises and supports departments for recruitment of key positions in accordance with the group budget agreement.
• Develops and maintains relationship with recruitment channels such as employment agencies, universities and other recruitment sources.
• Prepares offers, employment contracts and on-board arrangement on request.
• Manages key recruitment projects such as store openings and internship programs etc.

2. Onboarding, Training & Development

• Onboarding a new hire for integration into the company atmosphere and workflow.
• Work in collaboration with business and regional HR training team to identify training needs.
• Recommends, develop and delivers appropriate management trainings and development programs to employees.
• Nominates employees to participate in corporate and regional training programs.
• Equip managers with appropriate tools and knowledge to effectively manage their people in line with the people plans and budget.
• Coach managers in HR practices and help to develop their people management skills and HR knowledge.
• Seek insights from HR data including onboarding and exit interviews to support HR decisions and strategy.

3. Compensation & Benefits

• Supports the HRD and Managers with annual salary review process.
• Supports salary surveys and benchmarks competitiveness of compensation and benefits in the region and develop and review salary structure.
• Reviews and manages yearly salary, and other elements of pay performed maintaining internal and external pay equity.
• Work with HRD to advise and align on the compensation philosophy.
• Ensures payroll and staff benefits execution in accordance with audit requirements.
• Accountable for all HR policies and procedures, ensuring that the policies & procedures are designed, reviewed, monitored and implemented successfully to meet and support the department’s needs. Identify gaps in existing HR policies and contribute to the development of new HR policies and procedures.

4. Employee Relations

• Form close partnership and provide consultation and advice to management on HR issues.
• Equip managers with appropriate tools and knowledge to effectively manage their people in line with people plans.
• Works with managers to monitor and manage employee relations issues.
• Collects employee opinions and acts as bridge of communication between management and employees.
• Recommends company activities such as team building activities, in house bonding projects and year end seminars.
• Assists management in appropriate resolution of employee relations issues.
• Maintains close working relationship with Regional HR team.

5. Talent management

• Coordinates and handles performance and development review process: identify high potential employees and young hopefuls and recommends development/training or career enhancement programs
• Provides guidance, timeline and coordinates the roll-out of Annual Performance Review exercise,

7. Reports and Ad Hoc Projects

• Collects, consolidates and prepares all local, regional and corporate HR reports and other reports for HR planning.
• Handles and coordinates corporate HR projects such as Stock Option project, New Business Set up, Productivity Benchmark study, etc.
• Lead and drive employee engagement initiatives.
  
• HR Compliance:
  
  • Knowledge of employment and labor laws in Australia
    
    • Work together with local Internal Control team to support with audit and compliance requirements on HR related topics.
    • Enterprise Agreement reconciliation process.

Skills and Knowledge

• Good verbal and written communication skills.
• Able to liaise effectively with staff and managers at all levels of the organization.
• Able to influence, negotiate and persuade others.
• Able to analyze and resolve problems speedily and effectively.
• Excellent analytical and organizational skills.
• Knowledge of employment legislation, payroll and market practices applying it in appropriate circumstances
• Good understanding of training and development programs. Ability to deliver management programs when needed.
• Sound knowledge in HRIS systems.
• Intermediate knowledge in Microsoft Office Suite.

Personal Attributes

• Empathetic, kind and caring approach.
• Humble and authentic.
• Structured and strong organizational skills.
• Excellent communication and interpersonal skills. Ability to get things done in co-operation with others, and as part of a team.
• Able to manage time effectively and prioritize tasks.
• Ability to work under pressure at times and effective at working to deadlines.
• Ability to work independently and to use own initiative as appropriate.
• Ability to use discretion.

Requirements & Capabilities

• Degree qualified in Human Resources or a related field.
• At least 8 years Human Resources generalist experience.
• Experience within luxury retail.
• Good knowledge of all HR functions.
• Ability to develop and deliver training and facilitation programs.
• Good verbal and written communication skills.
• Able to liaise effectively with staff and managers at all levels of the organization.
• Able to influence, negotiate and persuade others.
• Able to analyze and resolve problems speedily and effectively.
• Excellent analytical and organizational skills.
• Knowledge of employment legislation and market practices and applying it appropriately.
• Interstate travel as required for location portfolio.
• International travel as required.
• Ability to support with Sydney Office, Melbourne store and other states as required.

”Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.”