What we are looking for

As part of the S&T team, your mission will be to facilitate harmonisation of our commercial processes to ensure we get value from moving towards one CRM system (from multiple).

Specifically, over a 12-month contract, we’d be looking for you to

• Outline the existing country approaches and processes, including the key steps/stages/approaches and the value-add/cost of each of these
• Define the core best practice approach, including areas for local deviation (if any)
• Define the initiatives and work streams that will unify the sales standards and procedures (to facilitate oneCRM)

Help normalise the processes working as a partner with our Commercial and Finance teams across our footprint (currently 3 countries).

Your day to day

• Collaborating with commercial, product, and finance teams to create an end-to-end process map of how sales and operational processes are delivered today
• Outlining the value and cost of each step in this process to identify opportunities for harmonisation
• Create and facilitate delivery of the plan which helps move the sales and operational processes towards a more aligned, standardised, and scalable approach

About you

• Experience in the global rollout CRMs and standardising the process to achieve business value.
• Comfortable in a distributed and cross-functional environment.
• Show strong judgement: you’ll have experience making sound choices based on data and intuition.
• Inspire others with your ideas and question the status quo
• Strong command of the English language, written and verbal.