🌟Company Overview

Founded in 2016, Free2move 🚀 is revolutionizing mobility by simplifying every journey with a wide range of services tailored to everyone’s needs. 🚘

With Free2move, you can:

• Rent a city car for your stay in Italy 🏖️

• Find the nearest charging station ♻️ for your electric vehicle anywhere in Europe

• Book a parking spot for your weekend in Paris
  All with just one click on our web or mobile platform! 📲

Born from the partnership between Stellantis Group 🚗 and the startup TravelCar, Free2move has established itself in just six years as a key player in mobility, driven by agility and a pioneering spirit. 🚀

Today, over 6 million users 👑 trust us. Free2move operates in 170+ countries 🌎, available in 30 languages and 26 currencies, with 5,000+ partners and hundreds of thousands of vehicles at users’ fingertips.

Want to join a team of 750+ experts 🏆 and work on ambitious international projects? You’re in the right place! 🎯

🚀Role Overview

The Collection Specialist supports collection operations by ensuring accurate follow-up of customer accounts, proper processing of payments, and reliable updates of financial and administrative information. The role contributes to operational efficiency, supports team KPIs, and collaborates with cross-functional teams to resolve account-related issues.

🎯Objectives of the Position

• Ensure accuracy and timeliness of customer account management

• Support the collection process and minimize overdue payments

• Maintain proper documentation and system updates for full traceability

• Collaborate with Finance, Commercial, and Customer Service teams

• Contribute to process improvements and operational efficiency

📝Key Responsibilities

• Update and reconcile customer accounts in ERP/SAP

• Record and letter customer payments (virements, chèques, LCR, etc.)

• Prepare and follow up on cases sent to collection partners

• Collect and analyze debtor arguments and escalate internally when required

• Maintain system information and guarantee traceability of all actions

• Manage account reconciliations and investigate discrepancies

• Collaborate with cross-functional teams to optimize processes

• Support month-end and year-end accounting closing processes

• Archive accounting and legal documents according to internal procedures

• Contribute to KPIs tracking and reporting (anomalies, delays, reconciliations)

👤Candidate Profile

Education:

• Minimum Bac+3 in Accounting, Finance, Management, or Administration

Experience:

• First experience in back-office, customer accounting, or collections

Languages:

• French: Proficient / Courant

• English: Proficient / Courant

Soft Skills:

• Rigor, organization, attention to detail

• Teamwork and communication

• Proactivity and adaptability

Technical Skills:

• ERP experience required (SAP preferred)

• Excel (pivot tables, advanced formulas)

• Knowledge of basic accounting principles

🎁 What We Offer

• 💰 Attractive salary package

• 🎯 Performance-based bonus

• 🏢 On-site work required for the first 2 months, then hybrid mode based on autonomy and performance (KPIs)

• ⏱️ 40h/week

• 🗓️ Rest days: Saturday & Sunday

• 📄 Permanent contract (CDI) with 20 annual leave days

• 🏫 Paid training program

Working at Free2move means:

• A startup mindset backed by the strength of a global group 🥇

• Depending on the role: full remote, hybrid, or office-based ⛵️

• The opportunity to reinvent mobility 🚘

• Personalized onboarding to ensure a great start 🎁

• Real career growth opportunities 📈

• Daily collaboration with international, multidisciplinary teams 💪🏼

• Exposure to global projects 🌍

• 🎟️ Meal vouchers (8 TND/day)

• 🛡️ Group insurance

• ⚽ Friendly football matches to unwind!

👀 …and much more!