Role & impact 🎯

At Evaneos, we are passionate about transforming travel by empowering travelers to connect directly with a global network of local agencies. Our technology and data-driven approach are key to helping these agencies succeed, and Salesforce lies at the heart of our operations.

Within the Supply & Offer Department, the B2B Marketing & Sales Operations team aims to boost engagement among our local agencies while empowering internal teams and enhancing operational efficiency to optimize partnerships and commercial performance.

We are now seeking a Salesforce Admin Apprentice to strengthen our team. Your mission? Make the most of the tool by supporting our CRM operations, maintaining data quality, and streamlining workflows - all to empower our sales and marketing teams to perform at their best.

The Sales Operations team 👥

You’ll join an international, fast-paced, and passionate team that thrives on collaboration, curiosity, and continuous improvement.

Reporting to Ugo, our Sales Operations Leader with 10+ years of experience, you’ll also work daily with Cristina, our Salesforce Administrator who set up the tool at Evaneos, and Evan, our Sales Analyst; all while collaborating closely with the rest of the department.

Your role as Salesforce Admin Apprentice 📝

You’ll contribute to ensuring the smooth functioning of our Salesforce ecosystem:

⚙️ Salesforce Configuration & Maintenance:

• Assist in the configuration and customization of the platform, including managing user accounts, profiles, roles, workflows, and permissions.

• Help with data management tasks, such as data import/export, deduplication, and clean-up activities to maintain data integrity.

• Monitor and troubleshoot system issues, ensuring timely resolution of any technical problems affecting users.

• Provide day-to-day support to Salesforce users by resolving functional issues, answering questions, and helping them get the most out of the platform.

🔄 Process Automation:

• Learn to set up and optimize automation tools within Salesforce, such as Process Builder, Flows, and Workflows, to enhance productivity and outside Salesforce (Make, N8N)

• Assist in creating and managing automated workflows and approval processes to streamline business operations.

📊 Reporting & Dashboards:

• Assist in creating and maintaining custom reports and dashboards to provide real-time insights to the sales, account management, and marketing teams.

• Work with stakeholders to understand their reporting needs and help customize Salesforce to meet those needs.

🤝 Cross-functional Collaboration: Collaborate on various projects that improve the efficiency and effectiveness of our Salesforce platform, such as system upgrades, new feature implementations, and integration with other tools.

Why join us? 🚀

🏗️ Make your mark on Salesforce: implemented only two years ago, the system still offers plenty of opportunities to shape and enhance how it supports our business.

🌍 Work at the crossroads of tech, travel, and partnerships: be part of a fast-paced and inspiring business model where every improvement directly empowers more sustainable tourism.

📈 Grow your operational and analytical skills: build a solid understanding of CRM processes, automation, and data management within a talented and experienced team eager to share knowledge and help you grow.

What’s in it for you 🎁

• La Voyagerie – Our bright and vibrant HQ in the 9th arrondissement is more than an office: it’s a hub for inspiration, creativity, and daily interactions with others

• Travel budget – Experience Evaneos services firsthand with dedicated travel perks.

• Well-being activities – Yoga, meditation, partially covered sports memberships through Gymlib, music, and board games groups.

• Community & team events – Cultural lunches, after-works, annual seminars, weekly team meetings

and even more!

💰 Salary follows the Syntec scale applicable to your contract.

What we’re looking for ✨

You may be a great fit for this position if:

• You’re enrolled in a Bachelor’s or Master’s program in Information Technology, Business, or a related field.

• You have a strong interest in Salesforce and its administration. Previous experience with the tool is a plus, but not required.

• You have a basic understanding of CRM systems and the ability to grasp technical concepts.

• You’re rigorous and detail-oriented, with excellent problem-solving skills.

• You’re highly organized and comfortable managing and prioritizing multiple tasks at once.

Evaneos may be a great fit for you if:

• You’re (almost) fluent in both French and English, to connect daily with our 15+ nationalities.

• You’re curious, creative, and enjoy taking initiative to make things better.

• You’re comfortable working in a fast-paced, collaborative environment.

• You’re a team player with good communication skills, motivated to support multiple stakeholders.

Recruitment process 👋

We are committed to creating an environment where everyone feels respected and included. We strive to provide equal employment opportunities, regardless of gender, sexual orientation, background, disability, or any other characteristic that makes you who you are. Our goal is simple: to ensure that everyone can thrive, feel safe, and be treated with respect.

In French and/or English:

• Phone call with Ugo - Initial chat to get to know you, learn about your experience, and how it connects to the role ⏲️ 20 minutes

• Video Interview with Ugo - Open discussion to dive deeper into your skills and get a clear understanding of the role ⏲️ 1 hour

• Cultural fit – Meet other Evaneossians during an interview focused on culture alignment and collaboration. The perfect occasion to see what it feels like to be part of Evaneos ⏲️ 45 minutes