Job Description

Job Purpose

• Drive the development, oversight, and continuous improvement of the Group’s technical reserving framework, ensuring consistent, reliable, and insightful reserve assessments across all entities.

• Strengthen the Group’s ability to monitor technical performance by harmonizing methodologies, supporting local teams, and providing top management with high‑quality analyses to guide strategic and financial decisions.

• Closely collaborate with local CINSO (Insurance) teams to enhance reserving maturity, ensure aligned practices, and foster convergence toward a Group‑wide best estimate approach.

• Actively contribute to the engagement and coordination of the Group’s Insurance Community

Job Description

1. Methodology & Process

• Strongly support local entities in adopting best-in-class reserving practices, tailored to their specific business contexts.

• Harmonize local reserving practices toward a unified Group‑wide best estimate approach.

• Contribute to the implementation of comprehensives Group reserving monitoring frameworks aligned with the Group’s strategic objectives and Generali’s global guidelines.

• Contribute to the evolution of Group Guidelines by integrating the best practices and lessons learned.

1. Reporting & Review

• Lead and monitor the Group technical reserves review with independent review of OCR and IBNR calculation.

• Produce regular Group-level reports on reserving and portfolio profitability, providing actionable insights for decision-makers.

• Identify and analyze the differences in granularity and methodology between local calculation processes (CINSO teams) and Group calculation (S2, IFRS17), and propose concrete actions to strengthen consistency, comparability, and the overall quality of reserves at Group level.

• Conduct in-depth technical analyses and develop targeted action plans in partnership with claim teams.

• Review and validate technical assumptions used in budget and forecast exercises to ensure consistency, accuracy, and alignment with Group standards.

• Support the Group’s top management by providing clear and regular analysis of the technical margins embedded in the business plan.

1. Tools

• Design and deploy automated data visualization dashboard for reserving monitoring, enabling timely reporting and early detection of adverse trends across the Group.

1. Relationships 

• Strong collaboration with local CINSO teams ensuring aligned practices.

• Close cooperation with Group Technical Excellence team to define relevant case reserve methodologies.

• Regular interaction with Group Finance team to ensure consistency between local and Group calculations.

Preferred Experience

• At least 7 years of experience in reserving within the Non-Life Insurance (or Assistance) sector

• Strong analytical background, ideally combining financial analysis, controlling, and actuarial or pricing experience.

• Proven ability to lead and structure methodological or process‑driven projects within a multicultural or decentralized organization.

Technical Skills

• Fluent in English, with strong written and verbal communication skills

• Strong understanding of non‑life insurance accounting principles and reserving frameworks, including OCR, IBNR, S2, and IFRS17.

• Proficiency in data analysis tools, ideally including R, Python, and Power BI, with a strong appetite for building automated monitoring dashboards.

• Ability to collaborate effectively with multiple Group functions (CINSO, Technical Excellence, Finance) to ensure aligned and robust reserving practices.

• A mindset oriented toward continuous improvement, harmonization of practices, and strengthening the quality and reliability of Group technical reserves.

Recruitment Process

1/ HR 

2/ N+1 

3/ Optional : technical test, N+2, culture fit

Additional Information

• Contract Type: Full-Time

• Location: Saint-Denis

• Education Level: Master’s Degree

• Experience: > 7 years

• 50% remote

The Europ Assistance group is committed to inclusion and non-discrimination. We take action on a daily basis in favor of the disabled, seniors, social diversity and equality between men and women. Above all, we recruit skills and personalities. Diversity within our teams is a major challenge, as it is a source of innovation and performance.

About

With over million customers around the world and 12,000 employees in 37 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750.000 approved providers.

Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and, how we do it.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

Our promise and tagline, “You Live, We Care” is what we stand for every day. We are a care business, delivered by people. “We care” means that we are caring, available, reliable and easy to work with. Our employees bring those values to life.

As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

Make an impact, join Europ Assistance!