Data Impact

Data Impact

Key Account Manager - Junior

  • CDI 
  • Début :  
  • Paris
  • Bac +5 / Master
  • > 1 an

La tribu

Data Impact

Data Impact

  • Big Data, E-commerce
  • De 50 à 250 salariés

Le poste

Key Account Manager - Junior

  • CDI 
  • Paris

Cette offre a été pourvue !

About

Why Data Impact ?
The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact.

  • This is where Data Impact comes in! We collect over 3.5 billion pieces of data daily which we process and use in innovative monitoring tools destined for the industry professionals.
  • Our objective: to enable our clients to define the best strategy, take the best decisions and optimise their execution in real-time
  • Today: Data-Impact is a leader in e-retail analytics; a rapidly growing start-up with clients in more than 25 countries, we are looking for new colleagues to join our great team!
  • A young but experienced and dynamic team with a resolutely start-up attitude!
  • A uniquely diverse and international environment with more than 20 nationalities
  • Real career development opportunities
  • A friendly, relaxed atmosphere and a climate of mutual trust promoting autonomy and challenges

Job description

You will join our Paris team to manage our portfolio of clients in EMEA

  • Onboard and train clients on the tool
  • Analyse data to improve customer experience
  • Handle and resolve customer requests, problems and complaints
  • Maintain ongoing customer relationships
  • Network to identify new needs from our customers and potential business growth
  • Minimise customer churn
  • Participate in events and forums

Preferred experience

  • Qualified from a Business School with a minimum of 1-year internship experience or apprentice experience as an account manager ideally within the FMCG market
  • Bi-lingual or native English and French: Dutch or other European language is an advantage
  • Autonomous, looking for new challenges and accompanying the exploding e-commerce market is a real motivation for you
  • Excel and Powerpoint hold no secrets for you
  • Highly organised and able to multi-task
  • Passion for service and customer satisfaction
  • You are structured and analytical
  • You have excellent communication skills
  • Ability to work in a dynamic and fast-moving team
  • Willingness to travel
  • Experience in research and analytics companies appreciated but not mandatory

Recruitment process

Inital call with HR
Interview with Head of Customer Success
Case study
Final interveiw with the co-founders

Meet the Data Impact team

Data Impact

Data Impact

Key Account Manager - Junior

  • Permanent contract 
  • Starting date:  
  • Paris
  • Master's Degree
  • > 1 year
Questions and answers about the offer
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