We are seeking a talented Calypso Software Application manager (Support Technical Lead and Supervisor) to join our dynamic Capital Market IT Department.
Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).
At this role, you will be responsible for managing a mission critical back-office application team. You will lead and develop a global team of application analyst programmers and support analysts, ensuring stability, performance and continuous improvement of production systems used by Capital market business and operations across the globe.
Beyond day-to-day operations, you will drive strategic initiatives focused on automation, operational resilience, and process optimization across the department. You will own the development and adaption of bespoke automation systems, leveraging your expertise in Java or .Net, SQL, PowerShell, Unix, Oracle, Control-M etc.
As a lead, you will ensure the proper functioning of the team, promote continuous improvement, cooperation, and autonomy. You will oversee removing obstacles from team roadmap. You will be the main point of contact for the Product Owners and Business users. You will oversee and support the team on achieving its objectives on both automation delivery of software libraries and its production stability within the organization.

Scope of duties:

As the primary team lead in Asia, you will lead the Application Production Support team with the intent of promoting automations in critical functional areas for the bank to avoid dependency on manual actions and increase efficiency.

Application Operation production (FX, CIBOS): Playing a pivotal role in production stability and evolution of production support into a robust team of technically and functionally sound individuals.
Application support strategic initiatives and solution development.

Main Responsibilities

• Provide comprehensive techno-functional support for capital market applications, ensuring uninterrupted operations and minimizing downtime.
• Collaborate with business analysts, development teams to understand the requirements or troubleshoot, debug, and resolve application-related issues.
• Monitor and analyse system performance, promptly addressing any issues to maintain optimal functionality.