• Monitor daily transaction processing including inward/outward remittance and clearing
• Perform checker duties on daily operations
• Perform L1 function on payments and swift messages pending in Fircosoft and take necessary actions
• Handle issues identified on daily operations
• Review and update department procedure manuals
• Assist department head to formulate and streamline operational procedures and reinforce operational risk control
• Assist department head to enhance the skills of team members to perform multi-tasks on daily operations
• Prepare monthly and ad-hoc reports
• Provide support function on new projects and ITB initiatives and handle UAT on new product launch, annual ISIS Release and BCP
• Perform Validator duties on daily and monthly ISIS controls
• Perform other functions and ad-hoc projects as required and directed by Department Head
Rencontrez Jean, Delivery Leader
Rencontrez Jeremie, Tech lead