Success & Community Associate

Alternance(6 à 24 mois)
Salaire : Non spécifié
Télétravail occasionnel


Cette offre vous tente ?

Questions et réponses sur l'offre

Le poste

Descriptif du poste

Context & mission 🚀

Following a 7m€ seed fundraising, Collective is accelerating fast and is recruiting top performers to contribute to its growth.

We are looking for a Success & Community Associate (alternant) who will join the Supply Development team and work hand in hand with the Business Dev and Business Ops teams. As the team is growing, you will have the opportunity to contribute to shape its structure!

Your mission will be to accompany our collectives throughout their journey on the platform, maximize their retention and unlock their full potential, a challenge at the heart of our growth strategy.

What you will do:⚡

  • Become the trusted advisor of our collectives :

    • Onboard them on the platform, and help us scale the related processes

    • Be their Northstar and address part of their requests

    • Provide business insights, advices and recommendations

    • Build trustful & long-term relationships with our most valuable talents to increase their willingness to keep on working with us

  • Unlock the full potential of our supply :

    • Launch success initiatives to help our collectives perform better on the app (public page revamp, success calls…)

    • Build up & nurture global programs for our collectives, to improve freelance acquisition, activation, engagement and retention (e.g. referral programs, partner programs)

    • Engage our collectives with supply marketing initiatives (Content Factory, events…)

  • Contribute to increase the efficiency of our team by sharing ideas and taking initiatives to improve:

    • Supply knowledge, segmentation and commercial approach

    • Our processes (onboarding, customer success, tracking of KPIs) & tools

    • Our Product

Career development ⛰️

You will have the opportunity to be part of a fast growing B2B marketplace and contribute to its success. You will be able to take initiatives while developing your soft & hard skills in a friendly and dynamic environment. You will have the chance to get involved in our team structuration and according to your desires, we can offer you many development opportunities (cdi, internationalization…)

Benefits 💸

  • The start-up package: top insurance coverage with Alan, 10€ per lunch with Swile, latest Apple equipment and of course, a remote friendly culture

  • Competitive financial package

  • Unique opportunity: backed by top-tiers actors (eFounders + Funds + Angels), Collective is transforming an industry and positively impacts the way people work

  • Corporate culture: Collective is built to be a place where people have fun at work and look for difference!

Life at Collective 🎉

  • 1 week of onboarding when you arrive

  • 1 Collectime every 2 weeks (events to sync on strategy, communication and spend quality time)

  • 2 Collectrips per year in outstanding areas

  • Ad-hoc Collecteufs (e.g., Karaoke…)

  • Surprise events (e.g., Spike Ball tournament)

  • Very nice office in Paris in one of the best neighborhoods fot the scene food (even if we have a remote friendly policy)

Profil recherché

  • You are eager to identify, support and engage highly skilled freelancers and create impact for them

  • You’re curious about tech industries

  • You have excellent interpersonal and communication skills

  • You are interested in Success and Community challenges

  • You’re perseverant, rigorous and methodological

  • You’re fluent in French & in English (spoken + written)

Déroulement des entretiens

  • 20 min intro call to check fit / interest for Collective

  • 1h interview with our Supply Development Lead (incl. 1 short business case)

  • 1h30 on-site (45 min with our CEO & Co-founder + 45 min coffee with other team members)