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ITSCM & Operational Resilience Officer - (F/H)

CDI
Puteaux
Salaire : Non spécifié
Télétravail fréquent

AXA
AXA

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Le poste

Descriptif du poste

You are responsible, as a second line of defense, for the management of operational resilience, Business Continuity Management (BCM) & ITSCM Your main responsabilities are:

  • Leadership and Management

    • Challenges stakeholders for the benefit of the delivery of GIE AXA operational resilience & ITSCM strategy

    • Identifies, anticipates and recommends the need for, and makes changes to operational resilience approaches and capabilities in response to changing risk profiles and regulations

    • Liaises and build solid transversal collaboration with related departments to ensure a coordinated management of operational resilience (Procurement, IT, Human Resources, Legal…)

    • Identifies and balances short/mid-term priorities with long term impact / ambition

    • Manage the relationship with the Group to align the strategy by considering specificities of GIE AXA bring progress and expertise

    • Manage the relationship with Information Security, Physical Security, IT, audit and compliance related to the Operational Resilience scope

  • Business Coordination

    • Define/update the Resilience Policy

    • Coordinate the deployment and ensure execution of BCM, CM

    • Improvement plans to strengthen operational capabilities in the resilience of critical business services.

    • Identify and communicate recovery requirements to support functions 

    • Conduct business impact analysis, maturity and risk assessments, issue recommendations and action plans

    • Ensure that correspondents, business Managers and staff are aware of their individual responsibilities as defined in plans and supporting procedures. 

    • Drive OR projects and report on progress, incident postmortem, improvements plan and risks

    • Design yearly drills and awareness campaign

  • ITSCM

    • Define and ensure implementation of the GIE AXA’s IT Service Continuity Management Strategy

    • Develop, deploy and ensure compliance to the GIE AXA IT Service Continuity Management Policy

    • Serve as a point of contact for IT Service Continuity Management

    • Define, plan and deploy the DR & back tests

    • Define and lead IT Service Continuity input to Operational Resilience horizon scanning activities, to establish future developments and identify areas of risk

    • Ensure training and guidance for implementing and testing IT Service Continuity Management teams

  • Physical Security

    • Ensure Physical security Framework are implemented in adequation with group security requirements 

    • Ensure 2nd level of controls are performed and reported to appropriate stakeholders and governance (LIRC, RC, audit, etc)

    • Monitor appropriate remediation actions are taken based on assessment realized


Profil recherché

Skills and Experience:

  • Master’s degree in Business or Engineering (IT, Security, Management) 

  • Professional certifications preferred (Business Continuity Institute / ISO22301 Business Continuity Lead Implementer or Auditor / ISO 31000 Risk Manager)

  • Demonstrated solid BCM & IT Service Continuity management experience 

  • Strong knowledge of managing risk oversight of operational resilience, compliance with laws and regulations, business disruptions / continuity incidents, business and/or IT continuity programs and projects, third party’s assurance, crisis management scenarios and response and recovery planning, 

  • Knowledge of IT processes and standards of good practices (ITIL, COBIT…)

  • Quality assurance of the global ITSC program and it’s delivery in Group entities

  • Develop, facilitate and support, IT Service Continuity testing and exercises

  • Fluent English and French (speaking and writing)

  • Strong written and verbal communication skills

  • Sense of urgency, emotional intelligence, ability to escalate properl

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