We are looking for an outstanding Intern to join the Customer Success team in a an amazing tech startup located in the centre of Paris!

What you will do:

• Help Customer Success Managers to accompany and nurture a portfolio of clients
• Monitor and qualify growth opportunities and threats within existing customers
• Insure timely response to customer queries and gather product feedback
• Optimize and automate our internal processes, best practices & tools
• Bring in new ideas to delight our customers

What you will learn:

• Understand how a fast-growing tech startup works and consistently delivers results
• Develop strong customer relationship skills and learn the ins and outs of Customer Success
• Get to work with key players in the European ecosystem such as Driiveme, Uber or Weezevent
• Work closely with different teams such as Sales, Product, Tech and Support in an international company
• Opportunities to convert successful internships to full-time positions

• Master’s degree student in a top-ranking business school
• Excellent verbal and written communication skills
• Always willing to go the extra mile!
• Desire to provide an excellent customer experience
• Comfortable managing several tasks and issues in a fast-paced environment
• Fluent in English, another language would be a plus
• Passion for startups or dynamic environments (previous experience in a similar environment would be appreciated)