Beamy

Beamy

Ciberseguridad, SaaS/Servicios en la nube, Software

Paris

CUSTOMER SUCCESS TEAM 

Beamy

They are the first touchpoint of our clients once the contract is signed. Two teams working together :

The Solution Expert's mission is to deliver the highest SaaS expertise & data value to our clients. They ensure our customers are happy by supporting them with the best set up, training and data. They are versatile, and use both client facing and data analysis skills. 

The Customer Success Director purpose is to drive the value and ROI of our platform in our client’s ecosystem, by providing use-cases & defining the right customer journey. They’re the voice of the customer & ensure accurate product feedback internally on how Beamy can better serve our customers.