Job Description

As an Account Manager, you will join the “Revenue” organisation composed of 4 teams :

🚀 Lead Generation (BDR/SDR)🎯 Customer Acquisition (Account Executive)📈 Net Revenue Retention (Account Manager, Customer Success Manager, Customer Care Officer)🌍 Indirect Sales (Key Account Manager)

Your Missions:

• Manage your portfolio of existing clients,
• Build trust and establish excellent relationships with them,
• Identify opportunities for growth (upsell, cross sell),
• Negotiate and close expansion deals,
• Grow aggressively the total MRR of your portfolio,
• Work closely with our Customer Success team on identifying opportunities and maximizing your clients’ satisfaction.

Your Profile:

You are above all a "consultant", you express yourself with clarity and conviction in order to highlight the value of our solution. You know how to associate this quality with a great sense of listening to guide your interlocutor. You are also a fierce negotiator able to offer the best possible solution to our customer’s needs.

• You have 2+ years in Account Management or Sales in a tech environment,
• Ideally, you have already worked in a fast growing BtoB SaaS scale-up,
• You have an excellent understanding of business,
• Your oral and written communication skills in French and English are excellent,
• You have flair and you have made conviction an art,
• You know how to adapt to all situations: adjust your speech, bounce back, interact, and convince,
• You have a positive, enthusiastic and sociable personality,
• You are a team player.

Recruitment Process:

If your profile fits our needs, we’ll set up a short phone call with HR to discuss in further detail,

This will be followed by a 45 minutes interview with Katharina Lisogorova, our Net Revenue Retention Director,

The next step is a Sales Case Study: an opportunity to show us your negotiation skills,

Last round: You will meet our VP of Sales, Christian Nink.