Job Description

In collaboration with a Practice Manager or Engagement Manager, your objective is to contribute to brand development by leveraging your business and functional skills in Salesforce solutions to successfully deliver high-value projects for our clients.

Key Responsibilities

- Engage in pre-sales activities and participate in the implementation of projects addressing our clients' digital transformation challenges. 

- Take full ownership of the solution implementation process: 

- Prepare scoping workshops. 

- Facilitate user requirement gathering workshops. 

- Draft technical specifications and functional requirements. 

- Configure and set up the solution. 

- Test the proposed solution and ensure the quality of deliverables. 

- Provide post-launch support (change management, training, application maintenance). 

- Lead understanding, analysis, and modeling of business user needs and solution definition. 

- Take responsibility for project design (configuration and/or supervision) and deliverable quality. 

- Contribute to setting up platform performance and responsiveness tests to ensure a positive user experience and optimize adoption. 

- Assist the client in developing the Solution Roadmap and anticipate upcoming project iterations. 

- Master process builders and flows to challenge development teams and ensure adherence to solution deployment best practices. 

- Propose, submit, and defend recommendations.