This position is no longer available.

Lead Product Manager - Customer Tribe

Permanent contract
Paris
Salary: Not specified
Starting date: January 30, 2022
Occasional remote

Virtuo
Virtuo

Interested in this job?

Questions and answers about the job

The position

Job description

Virtuo’s functional landscape is huge: customer Apps and Websites (content, reservation, account management), B2B portal, back-office (fleet, expert, and user management), or even integration with partners like Kayak and CityMapper.
This is why the Product team is organized around three main tribes: “Customer”, “Sales” and “Efficiency”, themselves split into squads. These are autonomous cross-functional teams aiming at delivering the best experience to our users who can be either B2C, B2B, or Experts.
We wish to recruit a Lead Product Manager for the “Customer” tribe, this is a highly critical team since this is where the majority of our users are. This team is split into 3 different squads responsible for the core mobile experience, the B2C Website and the B2B offerings.

🎯 Your missions :

Lead and Inspire a growing team

  • Manage 3 Product Managers, each responsible for a feature team (Growth, Rental XP, B2B)
  • Deliver best practices to improve each product process in your tribe (ideation, prioritization, specification, delivery)
  • Challenge your tribe organization to always make sure it suits the company’s challenges
  • Build the best tribe ever: “Winning as a team” with the best communication- delivering with velocity and without friction- understanding business objectives and is involved in achieving them - participating together in the process of spec, ideation and always trying to always find the best solution for a problem.

Embody the product vision at your tribe level

  • Create a trust feeling and a teamwork environment between customer tribe’s stakeholders and your feature teams
  • Build and maintain a roadmap based on outcomes and insights (company’s strategy and OKR, customers’ feedback, data analysis, competitors…)
  • Define initiatives for your product area in line with quarterly objectives and key results
  • Communicate the product strategy in great detail within and outside your tribe and make sure it is clear to everyone

Product Discovery & Analytics

  • Perfect knowledge of our user pain points, motivations and needs through qualitative research side by side with the UX (interviews, focus groups, customer service…)
  • Conduct market research, competitor analysis in order to deeply understand your market
  • Define relevant metrics to measure the impact and input of your tribe on Virtuo’s OKRs
  • Deep dive into analytics tools (Amplitude, Looker…) to identify insights and product opportunities

Product Execution

  • Make sure the team is building the right thing the right way
  • Ensure the quality of your release (including manual testing)
  • Work closely with the Engineering Manager to improve velocity, process, and execution of the roadmap
  • Own, monitor, and optimize features launched by the tribe

⚡What’s cool about this job:

  • You are going to work on a complex and visible product with a team of experts
  • The team is passionate about the Product and open to continuous improvement
  • Team spirit: everyone is super energetic, wants to share or help when needed
  • You are going to have a direct impact on the company strategy
  • Our product, with 1,7 Millions of downloads, is “concrete”, our customers will have the finality of your work in their hands & you will impact directly their experience

Preferred experience

You are fluent in English & French
As a Lead PM you have :

  • A significant experience (5+ years) as a Product Manager in a fast-growing environment (B2C XP is compulsory, B2B is a plus)
  • Experience in management of product people
  • Proven leadership skills and can easily motivate and inspire people
  • Proven track record to build innovative tech products from the ground up
  • Product Expertise: data-driven, UX-oriented, chief of delivery
  • You know how to work with several stakeholders to build a product that serves the company’s objectives

You have a startup spirit & attitude :

  • Self-starter, autonomous, organized, both a planner and showing agility.
  • A visionary mindset and a problem solver at heart
  • Hands-on, eager to make things happen, with a bias for action.
  • Impact driven.

You have extraordinary social skills at all levels :

  • You are a strong communicator, internally (with all teams) and externally with clarity, humility and precision
  • You are a strong team player, with product, tech and business teams

Recruitment process

  1. Discovery interview with our recruitment team
  2. Case study with a debriefing with our CPO
  3. Tech & Business interview meeting our CTO & Business Stakeholder (Head of design or CMO)
  4. Interview with Karim Virtuo’s cofounder

🎁 Perks:

🚗 Virtuo’s special discount code
🥗 Swile, meal vouchers
🧁 Free drink, snack, and BBQ
⚽️ Sportive events
🤺 250€ to spend on sport and well-being
🎈50€ for your Virtuo anniversary
🦷 Alan, health insurance
🪑 Fleex, material rent for you to work comfortably from home
🏡 Flexible remote-work policy
🌴 RTT
🪜 Career path development and training and programs
🎡 Seminar, team building, and team events throughout the year

Want to know more?

These job openings might interest you!

These companies are also recruiting for the position of “Product Management”.

See all job openings