ViiBE is the web technology of video assistance, ticketing system, and knowledge management system designed for technical support and after-sales services. It promises the best remote diagnosis thanks to live video streams combined with AR and collaborative tools. Using ViiBE boosts First Contact Resolution (FCR) rates, improves customer satisfaction, and saves time and costs by avoiding unnecessary on-site travels.
Based in Paris, ViiBE works with industry leaders such as Total, Air France, Allianz Partners, and Decathlon worldwide. After raising 1.2M euros in seed funding in 2019, ViiBE saw a massive expansion of its users around the world in 2020 and currently operates in +70 countries. ViiBE now plans to double the size of its team in 2021.
ViiBE is looking for team players and problem solvers who are keen to use their talents to drive growth and promote ViiBE’s solution. Autonomous, open-minded, and driven individuals will fit right in! They are looking for people who are passionate about tech and SaaS, and who contribute to the good viibes of the team.
Every day is unique at ViiBE! Morning coffee at La Felicita, team lunches in the park, and big end of the week team meetings are just some of the daily moments taken to enhance the team’s synergy. What shared interests does the team have in common? ViiBE has a very international mindset! In fact, everyone on the team has lived abroad either during their studies or during their careers, in countries such as Vietnam, Greece, Iran, Mexico, Romania, and more!