Trustpair is reinventing B2B payment security. We are building the leading anti-fraud solution for large corporations, to help them avoid $20 billion in fraud every year. With Trustpair, finance teams work with accurate data to avoid the risk of fraud and proceed to payments with peace of mind. 

Trustpair at a glance:

• 200+ companies preventing B2B payment fraud with Trustpair (Airliquide, Generali, Kering)
• A financial technology acclaimed by major banking actors (Société Générale, Natixis, CACIB)
• Enterprise-ready platform connected to market-leading financial softwares (SAP, Kyriba and more)
• €25M raised in Series B to become the #1 SaaS platform for third-party risk management
• A team of 100+ people, based in Europe and NYC

About the role

Trustpair is searching for a Site Reliability Engineer to strengthen our Engineering team. As a key player in managing our AWS cloud-based applications, you will ensure that our platform services remain robust and dependable for our clients and partners.

Joining as our second SRE, you will collaborate closely with Benjamin, our existing SRE and the rest of the Engineering team. Together, you'll strive for operational excellence, maintaining high availability, and optimizing costs. Your day-to-day tasks will not only include monitoring service health but also proactively identifying areas for improvement.

Your responsibilities will be diverse and you'll be instrumental in driving decisions regarding product infrastructure architecture. Expect challenges like scaling high-throughput services, minimizing latency, and introduction of robust infrastructure testing methods.

Our SRE's play a crucial role in enhancing our observability by implementing effective logging, metrics, and alerting systems, thereby helping the team to troubleshoot production issues quickly and minimize impact on the business.

What you'll do:

Our technology stack operates on a hybrid infrastructure, incorporating scalable private runtimes on Heroku and services on AWS. Observability across this diverse architecture is facilitated by New Relic. We have initiated a shift to operate fully on AWS, leveraging Kubernetes and Terraform. As part of our team, you'll be instrumental in shaping Trustpair's new infrastructure.

Upon joining, your initial core areas of focus will be:

Long-term Scalability 

• Transition from a PaaS architecture to a containerized, AWS-centric approach using cutting-edge DevOps methods and Infrastructure as Code tools
• Design and implement automation architectures to streamline infrastructure and processes
• Address performance optimization and scalability challenges, including the introduction of robust infrastructure testing methods
• Uphold best practices to ensure robust security measures

Client Reliability

• Architect tools and automation to sustain the high availability of our services
• Excel in swift and accurate troubleshooting and diagnostics to minimize production system issues
• Innovate monitoring strategies that focus on symptom-based alerts rather than outages

Extended Opportunities 

• Your role can further evolve to include contributions to our internal solutions and overall engineering experience: 
  • Develop strategies to enhance developer velocity and experience
  • Continuously refine and augment our CI/CD pipelines for greater efficiency
  • Administer development, staging, and sandbox environments to provide a seamless Developer Experience

What’s in it for you 👀 

• A collaborative environment with a flat structure, where everyone’s voice is heard
• Work on an innovative and modern technical stack which evolves to provide value
• Trustpair is in scaling phase with career opportunities in France and internationally
• Remote-first policy within out technical team (distributed remotely across Europe)
• A talented team with senior engineers you can learn and work with 
• Inclusive environment with cultural diversity and parity 

Why join Trustpair - list of our perks here !

Must-Haves:

• 4+ years experience in a System Engineering / DevOps / SRE position
• Strong experience in SaaS solution deployment; migrating, architecting, building, and deploying systems and applications to a public Cloud
• Experience in high-scalability, containerized architecture
• Know your way around Linux and the Unix Shell
• Hands on experience in cloud services (ideally AWS)
• Experience with IaC using Terraform
• Experience in infrastructure monitoring solution deployment (New Relic or equivalent)
• Fluent in English
  
• Strong problem solving, analytical and troubleshooting skills

Recruitment Process

• Call with Aicha, our Talent Partner (30 min)
• Experience interview with Simon our CTO and co-founder (1h30)
• Case study & restitution with Simon, our CTO & Benjamin, our SRE (1h30) 
• Coffee Fit with Michaël, our Principal Engineer + Kevin, our Data Analyst (45 min)

This position is France based and can be fully remote.

Salary range for the role: €55-65k / year 

Equal Opportunity Statement
Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.