Service Delivery at Trainline Partner Solutions (TPS)
Trainline works with a variety of international partners to serve customers in the rail and coach industry. In short, the Service Delivery team are responsible for onboarding new partners to the Trainline platform expertly and efficiently, whilst also ensuring that any issue arising out of the day today running of the business including incident/problem and change management is handled to a world class standard.
Purpose of the Role
Key Responsibilities
The number of customers will vary depending on the tiering of the customer. You will also be collaborating with the broader TPS Distribution and IT Solutions Account teams as well as Product and Engineering specialists whilst performing the following:
These companies are also recruiting for the position of “Customer Service”.