Billing Agent


Billing Agent

The company



  • Mobile Apps, Tourism, FoodTech
  • From 250 to 2000 employees

The job

Billing Agent

This position was filled!

Who are they?

TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe, Australia and Latin America, with a network of more than 80,000 restaurants worldwide, more than 30.5 million monthly visits and present in 22+ countries around the globe.

TheFork connects restaurants and diners.

Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online.

From the restaurants’ side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues.

TheFork team aims to inspire and enable people to confidently discover, experience and share food. We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.

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Job description

Welcome to our fabulous world. 🍴We are TheFork. Our mission is tobring happiness through amazing dining experiences, thanks to our 3 main products :  

📱TheFork App : the restaurant discovery and booking app for every occasion 

🖥️TheFork Manager : the tool to digitize restaurant operations and be in full control of your business 

💳TheFork Pay & gift cards : the new and amazing dining payment experience 

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural  and positive environment where each individual has the space to grow. 

We nurture this happy culture through our core values: We are better together -  We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins 

Oh! And we are also part of the big Tripadvisor family ❤️ 

With love, 

Your future buddies, the Forkies. 

  Reporting to the Billing Manager, you would be in charge of a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. You will handle the monthly billing run with the team.  This is a temporary position for a maternity cover. We are looking for someone from January to August 2023 (approx).What you will do:
  • Generate bills and invoices specific to customer accounts
  • Generate credit notes and deal with clients and internal departments requirements
  • Deliver invoices to clients via digital and traditional mail services
  • Identify inconsistencies
  • Send delinquent accounts to the collections department
  • Write thorough reports on billing activity with clear and reliable data
  • Challenge current way of working, identify process inefficiencies and focus on continuous improvement
You will join an agile and dynamic team, in a fast moving “scale-up” environment and will take part in an international organization that values strong execution, sharing and growing together. Who you are
  • Living in Spain or holding a Spanish work Permit
  • Bachelor’s degree in accounting or finance
  • Experience in accounting / billing for 1 - 2 years
  • Excellent organizational skills
  • Excellent interpersonal and communication skills
  • Great attention to detail
  • Proficiency in Microsoft Excel and ERP software (e.g. Microsoft Dynamics 365 is a plus)
  • Humble and eager to learn
  • English fluent or native level.
  • Spanish, French or another European language would be a strong plus
  • Knowledge of Salesforce would be a strong plus.

What we offer:

😄An awesome team (not everybody like our jokes, but we try our best) 

⚖️ Flexible working environment (2 days home office per week) 

💸 Competitive fixed salary, bonus and equity (yes, equity!) 

🍕Lunch vouchers available for each working day (because yes, we like to try our best restaurants 

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc 

🎓 Continuous learning and development programs (with full access to LinkedIn Learning!) 

😌 Free access to the Calm app  

A program dedicated to help you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life Insurance and Disability at no cost to the employee  

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.) 


We believe that we are better together, and at TheFork we welcome you for who you are.  Our workplace is for everyone, as is our people powered platform.  At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great. 




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