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Transaction Monitoring Lead

Permanent contract
Salary: Not specified
Occasional remote

Swan
Swan

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Questions and answers about the job

The position

Job description

We are currently looking for a highly motivated individual to join our team as a Transaction Monitoring Lead. The role involves dedicating 50% of the time to production activities, such as transaction enhanced reviews and handling edge cases, and the other 50% to team animation.

As part of our AML activity scaling efforts, we anticipate doubling the size of the team and overall activity in the coming months.

Main Tasks

Team Animation:

  • Operational monitoring, including tracking performance indicators and live coordination.

  • Assigning team tasks, such as handling transaction tickets and transactions per partner for T1 prioritized partners.

  • Onboarding and training new team members on transaction monitoring.

  • Providing training and coaching to enhance the team’s performance.

  • Monitoring service quality and operations execution for continuous improvement.

  • Outsource operations whenever it makes sense.

Scale & Optimize:

  • Addressing significant challenges related to scaling and optimizing current processes, workflows, and tools in collaboration with the product team.

  • Ensuring the implementation and enhancement of new processes, fostering energy and momentum with various stakeholders to ensure consistent operations.

  • Developing and implementing processes to enhance the efficiency and accuracy of the AML process.

  • Contributing to documentation related to Transaction Monitoring.

Production:

  • Verifying level 1 controls conducted by the team each month.

  • Addressing edge cases escalated by the team.

  • Ensuring compliance with procedures, internal policies, and legislation in force


Preferred experience

You’re a great match if:

  • You have Significant experience as a Lead Transaction Monitoring / AML / Financial security. An experience in fintech, payment, banking, start-up/scale-up or another fast-paced work environment would be a plus. This experience will help you better understand the needs of our clients and the industry as a whole.

  • You have a strong understanding of the AML/CFT regulatory framework.

  • Strong leadership & team management skills.

  • You enjoy optimizing internal processes to better respond to our customers. This requires a proactive approach and the ability to think outside the box.

  • Proven success in building and executing strategies based on your deep knowledge of operations metrics and analytics

  • You are a ‘do-er’ and are not afraid to become very hands-on

  • You have strong analytical skills and an eye for detail, allowing you to quickly elaborate key findings and make decisions.

  • You have a sense of production priority and urgency.

  • You can effectively communicate with internal and external stakeholders with excellent communication skills, especially when explaining our product, process, and business-related questions

  • Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

  • You have excellent English. Proficiency in another European language, such as French, German, Italian, Dutch, Spanish or Portuguese, is also required.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌 

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

Perks of being a Swanee:

  • ESOP packages available 😊

  • Flexible remote policy, ask us about it!

  • The best health insurance: Alan 🦭

  • Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.

  • We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. 🥪

  • Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.

  • This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

Our values:

Be human: Be straightforward, transparent, and sincerely care. It’s all about integrity and doing the right thing.

Ambition: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions!

Collaboration: We believe in the power of collective intelligence. We love to challenge others’ ideas and be challenged in return. May the best ideas win.

“Move fast, don’t break things”: If we must choose between security and going fast, we choose security. We are in banking, after all.

Make everything simple: Simplicity.

You can find out more about our culture.


Recruitment process

  • A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

  • An interview with Maya, our Head of KYC

  • A case study & presentation with Alexandra, KYC Team lead

  • An interview with Maxime, our Chief Service Officer

  • Meet the KYC & Transaction monitoring team

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