Swan’s Sales Team is rapidly growing and preparing to enter the scaling stage. As a result, we are looking for our second team member to join our revenue operations team. Reporting to our Revenue Operations Manager and working closely with the entire Go-to-Market Team (including Growth, Marketing, SDR, AEs, Country Managers, and Chief Commercial Officer), you will be responsible for owning and developing the following five pillars: 

.1 — Processes

What?

You will make sure the Prospect Journey is as smooth as possible for the prospects and our teams. So we ensure our Sales focus on the most valuable tasks for Swan (e.g. creating business).

How?

• Improve our Prospect Journey (Lead & Deal Funnel)

• Automation

• Optimization of existing processes

• Creation of new processes

2 — Tools

What?

You will equip our revenue teams with the tools they need to ensure and increase their productivity. You will own the daily management of these tools. Besides our CRM (currently Hubspot), you’ll take care of our engagement tool (LaGrowthMachine), conversation intelligence tool (Praiz), calling solution (Aircall), etc.

How?

• Managing the implementation of new tools, from benchmarking to roll out and ensuring the adoption is maximized

• Tools administration & support to our Sales Team

3 — Data

What?

You will ensure our Sales have access to the data they need for their day-to-day activity through reporting and dashboards. You will also help make sure we have access to the data needed to assess the performances of our Sales Team; and analyze them to define areas of improvements and recommend new strategies.

How?

• Reporting and Dashboards building (on Hubspot or Metabase)

• Data Analysis and recommendations to our Chief Commercial Officer

• Performance reviews (QBRs, Quarterly Analysis or any had-hoc analysis)

4 — Sales Enablement

What?

You will provide commercial teams with all materials and training support they need to reach their target, in the most efficient way. You will deliver sets of training or organize them, and make sure they are improved and up-to-date over time.

How?

• Improving the Sales Methodology through working on our Sales Playbook

• Work on our Sales Pitch and the way our Team sales Swan

• Working on an Onboarding Program for our Sales Team as well as making sure they have continuous trainings (on new features, new processes, new methodology, etc)

5 — Organization

What?

Help define the right organization for the revenue team to be the most efficient, according to the overall business strategy.

How?

• You will work on Targets and Compensation Plans for our SDR and AE Teams

• You will help defining the right Operating Calendar for our teams

• You will work on setting Roles & Responsibilities of our Sales Reps

✨ You’re a great match if:

• You should have at least two years of practical experience in Sales/Revenue Operations or Growth Manager roles, preferably in a B2B and SaaS environment.

• You should have proven hands-on experience with automation and CRMs, preferably Hubspot.

• You should possess good knowledge of the SaaS Acquisition funnel, including key metrics and roles.

• Project and stakeholder management skills, which are essential for keeping our projects on track and ensuring that everyone is working together effectively.

• You enjoy working in a fast-paced, target-driven, and team-oriented environment

• Autonomy, a “Can-do” spirit, and the ability to take initiative and ownership of your work are required.

• Passion, curiosity, and the capacity to learn quickly are important, as we are constantly exploring new technologies and approaches to improve our work.

• Good working abilities in English

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌 

About Swan

✨ Perks of being a Swanee:

• ESOP packages available 😊

• Flexible remote policy, ask us about it!

• The best health insurance: Alan 🦭

• Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.

• We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days. 🥪

• Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.

• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Be human: Be straightforward, transparent, and sincerely care. It’s all about integrity and doing the right thing.

Ambition: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions!

Collaboration: We believe in the power of collective intelligence. We love to challenge others’ ideas and be challenged in return. May the best ideas win.

“Move fast, don’t break things”: If we must choose between security and going fast, we choose security. We are in banking, after all.

Make everything simple: Simplicity.

• A 30-min video call with Amélie, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• A case study and an interview with Jules, our Revenue Operations Manager

• Meet the team with Vincent, our Growth Manager

• An interview with Florent, our Chief Commercial Officer