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Key Account Manager (Italian speaking) - CDI - Paris 2

Job summary
Permanent contract
Paris
Salary: €50K to 70K
Starting date: June 30, 2024
Occasional remote
Experience: > 4 years
Education: Master's Degree
Skills & expertise
Generated content
Project management
Communication skills
Mechanical skills
Monday

Stockly
Stockly

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Questions and answers about the job

The position

Job description

The Position

🔎 In a nutshell, what we look for?

We are looking for a smart and talented full-time team-member to join our amazing team members. (e.g. Begoña, Ilayda, Juliette & Noémie). You will be directly working with our Head of Network Pierre. Due to our strong growth, this number is likely to increase quite rapidly.

🏈 About your future Team

The Business team is in charge of maintaining the relationship with our partners. The team has a pivotal role in Stockly’s growth and successfully manages hundreds of suppliers and e-retailers.

Over the past years, typical missions of the team have included:

  • Supervising the integration process for new partners, internally and with the partner

  • Managing more than 300 partners in the Stockly network by keeping contact with our partners and checking Stocky operations are smooth

  • Monitoring our pool of supply and ensuring great KPIs

  • Performing Datachecks to analyze the performance of the partners and taking actions to implement improvements

  • Identifying new opportunities within the network of either increasing turnover or reducing the number of Operations actions per € of Gross Margin Value

🧑‍🚀 About your future job

🎯 Objectives: what could be examples of your first quarters objectives?

  • Objective: Ensure 100% retention rate with existing partners

  • Performance measurement: proportion of late or cancelled orders from the partners in your portfolio

  • Tasks: maintain regular contacts, respond to questions and worries from partners

  • Objective: Boost Gross Merchandising Value and Margin

  • Performance measurement: Volume, value of transactions through Stockly network & margin levels

  • Tasks: Perform datachecks to analyze performance and take actions with partners to implement improvements

🥊 Challenges: what are the challenges / problems you will solve?

  • Deal with a lot of complexity specific (or not) to some partners, in an ever-expanding technical environment

  • Lead negotiations with the retailers, be tenacious to demonstrate the value of Stockly for them

  • Manage side-projects to improve the overall team’s performances

📚 Learnings: what will you learn?

  • How e-commerce works, business models, used technology, problems retailers encounter every day

  • How to pitch to a very large variety of players (we work with retailers all over European Union, with very various cultures, languages and backgrounds)

  • How to use the best processes to keep the organization super efficient and to help you reach your objectives

  • Understand how Stockly works internally to add even more value to the company

🔭 Projection: At Stockly, you make the collective grow and we want to make you grow as well, what would be the next moves for you with us?

  • Possibility to have a lot of weight over how we do things - we are still a young company

  • More and more autonomy on your deals or negotiations overtime

  • More and more complex deals overtime

  • Improving processes to help scale the team

  • Leading relationships with business indirect partners

  • Training newcomers

💝 About your future benefits

  • Competitive packages: for this position, package range is typically 50-70k€ depending on the profile (e.g. basic knowledge to expert). We have a well defined and objective salary grid that is based on both skills level and scarcity of profiles 💸

  • BSPCE 🚀

  • Health insurance provided by Alan 💊

  • Meal vouchers by Swile 🍽️

  • 50% reimbursement of your Navigo Pass 🚋

  • A central and amazing working environment in le Sentier (Paris) 💼

  • Flexible and remote-friendly policy 🏡

  • Stockly dinners together every other Thursday 🍻

  • Stockly breakfasts together every other Friday 🥐

  • Coffee, tea and fruits available everyday 🍇

  • Climbing, football & more team 🧗

⚙️ About how we work

  • Every team has a daily meeting to align on priorities and solve issues ⇒ You won’t be left alone!

  • Every Monday we have a global weekly meeting where every team shares what they are working on and what they will do for the coming week ⇒ You will have visibility on the whole company!

  • Every quarter we have our OKR meeting (Objectives, Key Results) where each team shows the results of the previous quarter and the objectives of the following one ⇒ You will see the company grow and your own role inside of it!

  • During all these meetings everyone can challenge each other and all questions are more than welcome ⇒ Transparency is one of our key values, and we are always open to new ideas!


Preferred experience

We are looking for a great balance between hard skills and soft skills !

🧑💻 Hard skills

  • Logic: you love logical problems and are strong in reasoning 📐

  • Data driven

  • Understand a highly technical product

  • Education: from a business or engineering background 🎓

  • Languages: Fluent in English 🇬🇧 and German or fluent in English 🇬🇧 and Italian 🇮🇹 are a plus. (Spanish 🇪🇸 can be a plus but not mandatory.)

🤝 Soft skills

  • Smart, curious and a fast learner: you don’t know everything, but you can learn anything

  • Tenacious: you never give up even when it is complex

  • Ambitious: you are ready to reshape the global e-commerce landscape with us

  • Nice, humble and friendly: you love learning from others and humbly sharing knowledge with them

  • Autonomous and hard working: you know how to manage your tasks independently and ask for help when needed

  • Great first contact and patient

👊 So if you see yourself in the shoes of a Stockler - don’t hesitate! 👊


Recruitment process

🏎️ Our process goes fast, we are reactive and we adapt to your availabilities, we can typically go through the whole process in 2-3 weeks:

  1. 25min video-call with a member of our Talent Acquisition team - To understand your background and motivations, and reply to your questions

  2. 30mn entry-test to be sent by email - You will have some time to do it at home

  3. 1-hour face to face (or remote) interview with our Head of the team, Pierre - To have a deeper discussion

  4. Half-a-day immersion at Stockly to meet all the team (on site or in remote) - Meet the team, put yourself in the shoes of a Stockler, ask all your questions

  5. Reference checks - Quick reference calls with contacts you would provide us

  6. 🎉 Final offer 🎉

🏡 Part of the process can be done remotely if you have constraints

We always respond to emails and give feedback throughout the process, whether it works out or not!

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