STELLANTIS &YOU Sales & Services

STELLANTIS &YOU Sales & Services

  • Automotive, Banking, E-commerce, Mass Distribution
  • Poissy, Amiens, Anvers, Argenteuil, Aubagne, Aulnay-Sous-Bois, Barentin, Bois-Colombes, Bondy, Boulogne-Billancourt, Cesson-Sévigné, Chambray-Lès-Tours, Clamart, Coignières, Dunkerque, Faches-Thumesnil, Fontenay-Sous-Bois, Garches, Joinville-Le-Pont, La Garenne-Colombes, Le Bouscat, Le Grand-Quevilly, Le Havre, Les Ulis, Lille, Lormont, Malakoff, Marignane, Marseille, Massy, Mérignac, Nanterre, Nantes, Orvault, Pantin, Paris, Pessac, Rennes, Rezé, Rillieux-La-Pape, Roncq, Roubaix, Rouen, Saint-Denis, Saint-Herblain, Saint-Maur-Des-Fossés, Saint-Mitre-Les-Remparts, Saint-Étienne, Toulouse, Tours, Trappes, Vaulx-En-Velin, Versailles, Villenave-D'ornon, Villeneuve-D'ascq, Vincennes, Vélizy-Villacoublay, Vénissieux, Écully
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Training within Stellantis & YOU :

Within Stellantis & YOU, the employability and performance of our employees is one of our priorities. This is why, as soon as they arrive in the Group, whether they are alternating, in DDC or in CDI, they all benefit from an online access accessible on different media (telephone, tablet or computer at home or on site) of a digital training course dedicated to their trade and field of expertise. They are therefore kept informed of developments and changes in their sector of activity. They maintain or obtain specific clearances and train in safety. But not only. They also benefit from a very varied and comprehensive training catalog covering various more general fields such as personal development, ergonomics, management, foreign languages... Each year a Booster learning is set up in all our establishments in order to promote the training activities.

Learn more about CSR policy

Within Stellantis &YOU, we pay special attention to the integration of young men and girls. Every year, several hundred young employees aged 16 to 25 join the Group. (In 2021 we had 650 alternates in France in our teams). These young people prepare their apprenticeship diplomas or under a professional contract for 12 to 24 months. In total, they account for almost 10% of our total workforce in France.

The Graduate Program Stellantis &YOU :

In 2021 we deployed our second Graduate Program promotion. Open to young graduates of a baccalaureate +5 type school of business, management or engineering. This 19-month program has been designed for these profiles, in order to introduce them to 2-3 different trades over periods ranging from 6 to 9 months, after a month of integration "Discovering the trades". Thanks to this means, 18 candidates join the Group, in CDI and have the opportunity to discover the world of automotive trade in all its facets, after school. All year round, on LinkedIn or the YouTube page of stellantis &YOU, you can find interviews with our young recruits.

STELLANTIS &YOU Sales & Services

Diversity and Mixture within Stellantis &YOU :

More than ever, Stellantis & YOU are committed to the social and professional integration of persons with disabilities. This is one of our fundamental values. In order to build a more inclusive and sustainable world, we have formed a partnership with the TREMPLIN HANDICAP association,

which best accompanies us in the implementation of concrete actions to welcome and integrate employees with disabilities.

These actions coupled with our internal actions allow us to improve ourselves every day.

The Ret'elles Networks

The Mixité RET’ELLES network, created at the end of 2016, is a network of influence with specific objectives:

Link Retail Women With 40 ambassadors today representing all the city plates point of sale and spare parts Advance mixing at Retail, especially on front line features Enhance women’s assets and business performance A greater mix of our teams in general and, in particular, our front line functions, remains an objective to which our entire STELLANTIS & YOU organization must aim. Today, more than 50% of the people who visit our show rooms, or are in contact with our field operators, are women. The Retail continues its commitment to the diversity of its teams and the promotion of its trades to young people in school courses for a mixed future!

STELLANTIS &YOU Sales & Services

Presentation

Stellantis&You, is the new business name for the Stellantis distribution subsidiary, which was created by the merger between PSA Retail and Motor Village.

In a nutshell, Stellantis &You is:

  • the 2nd European distribution group
  • a presence in 12 European countries
  • more than 11,300 employees, including 5,000 in france
  • 5 pivotal trades (sale of new vehicles, sale of used vehicles, after-sales service, Distribution of spare parts and rental of vehicles) associated with all support functions.
  • 8.8 Md of Euros of turnover in 2020

What they are looking for

Our values?

A human approach at the heart of our management dynamics and customer relationship. A start-up spirit, thanks to constant innovation in the automotive distribution sector. And, a benchmark performance quality through non-tradable achievements such as quality, profitability and our market share to be achieved.

Our ambitions in 2022 :

  • Maintain our network place of multi-brand reference, guaranteeing volumes and brand image.
  • Maintain our quality of service compared to the private network
  • Continue and succeed in digital transformation: intent to deploy
  • Continue our support in the energy/environmental transition of Stellantis supply (VE/PHEV)
  • Accelerate pre-owned and post-sales vehicles and breakthrough customer experience
  • In a rapidly changing environment, we wish to strengthen our sales and after-sales teams.

The development of the SPOTICAR label is the source of a special need for dedicated business advisors.

The field of sales to individuals as well as professionals (BTOB), new vehicles, or even utility vehicles is not left out as new trades such as the Webseller or the Lead Manager emerge.

These sales teams are expert and totally dedicated to customers and their satisfaction.

In the post-sales period, the profiles of Technician Expert are actively sought out. Indeed, the technological changes and technological changes we are experiencing are forcing us to adapt.

These skilled profiles are rare because they are unknown. Yet they are essential for the organization of an after-sales service and will have to represent in a few years from now almost 70% of our after-sales population. Accessible for example through further training on which we still communicate too little: TEAVA - Technician Expert Automobile After-sales.

The young generation must understand the essential nature of developing their skills in automotive diagnostic technology in order to develop their agility and employability

in the world of the automotive aftermarket of tomorrow.

Videochecker is also a new business in our after-sales services. This allows for better contact and understanding between the customer and the technician.

It explains the actions to be taken on a customer's vehicle through video and oral information.

Good to know

The Group's social responsibility approach allows employees to:

  • Develop a culture of co-building solutions
  • To be active in their careers by developing their skills
  • Experience a paid experience that promotes health and well-being
  • Highlight their talent in an inclusive context

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