At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.

From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.

As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.

Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.

In 2024, we reached €179M ARR with nearly 1,000 team members worldwide. And we’re just getting started!

As a Customer Experience Representative - German Speaker at Brevo, you’ll be the voice of our company for our German-speaking clients. This role combines empathy, clear communication, and problem-solving skills with a strong interest in and willingness to dive deep into the technical aspects of our platform. You’ll guide customers through their journey, ensure their satisfaction, and collaborate across teams to improve their experience.

You will:

Technical Support (with Growth Opportunity):

Growth & Development:

What will contribute to your success:

What we offer:

And much more!

Meet us!

Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.