Brevo is a complete CRM suite: email, SMS, Facebook ads, chat, and more in one single platform. Our mission is to empower organizations with the tools they need to build strong customer relationships while driving long-term success.
We are a rapidly growing team of more than 730+ employees, representing over 50 nationalities spread across nine offices in Paris, Berlin, Sofia, Vienna, Noida, Bengaluru, Seattle, New York, and Toronto.
At Brevo, all Brevonauts evolve in a multicultural, caring, and flexible environment. We are an international team composed of tech & non-tech profiles looking for talents that share our values: Empower the Customer, Build up Together, Impact First, Humbly Open, and People Company.
Role:
As a fast-growing company, Sendinblue is in the process of growing the IT team. As a member of this team, you will be working closely with the infrastructure team and the cybersecurity team. We work with cutting edge technologies and the team is encouraged to explore and lead new projects.
Responsibilities
Analyze departmental needs, identify gaps, and boost efficiency, productivity, and accuracy.Provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging, and perform day-to-day IT support tasks. Implements IT operations, manages inventory, installs and configures operating systems, and installs and configures applications such as:Windows 10 / MacOS / LinuxOSMobile Device Management systems (JumpCloud DaaS / ABM) Manage collaboration tools and provide support (N1/N2)Software management (antivirus software, password manager, MS Office, etc)Track and maintain hardware and software inventorySkills required:
A relevant experience working as IT Support Specialist or equivalentA first experience in system administration is appreciatedAdvanced knowledge in the followings technologies Networking Protocols (DNS, DHCP, OSI Model)Operating Systems: MacOS Microsoft Windows 10 and Linux (Ubuntu, mint) Authentication Protocol Oauth, SAMLGood understanding of infrastructure and information security.Highly positive attitude and ability to build conducive working relationships with colleagues from all levels.Excellent English and strong experience in a multicultural environment Benefits:
A unique opportunity to join an international and collaborative startup environment in a hyper-growth contextThe chance to grow your professional and technical skills, with real room for career progressionA modern office in a central location with free fruits & drinks & lot of fun activitiesSIBOP: all Sendinblue employees are granted our shared ownership plan - the more Sendinblue will be evaluated, the more you will getAmazing referral program where employees can choose a gift item of 1.5 Lac including bike, flight tickets, and many more.1.4x times your salary if you're working on any week off or holiday due to critical tasks/issuesAn umbrella of leaves and holidaysFree cab facility for all employeesWellness benefit fund up to INR 15,000 in a year to each employeeBudget to support your workspace at homeMedical Insurance of INR 10 Lacs is borne by the company.An employee-friendly compensation structure that includes Tax saving optional components where the employee can save extra taxBi-annual global company offsite; inter-office trips (when the current sanitary situation permits)Virtual Festival & Birthday celebration, Team parties, & team-building outingsBrevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Brevo values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.
Our recruiting process will mostly be virtual (Hangout, Zoom) to provide a safe experience.
The timeline and details of the hiring process will be shared by the TA team during the first call.
