This year marks 10 years since we launched the idea that simplifying our customers' lives is possible by offering an innovative solution that allows them to easily subscribe to, manage, and switch all types of contracts through a unique and intuitive platform.

In that time, we have supported more than 1.5 million customers in France, Spain, and Italy, while investing in new verticals and positioning ourselves as a highly efficient, innovative, and competitive scale-up in a rapidly growing market.

With over 900 employees across 3 locations, we are solidifying our position as a market leader in Europe. We are always on the lookout for talent ready to join a dedicated and motivated team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact.

The internship of Sales Operations is at one time rich, intense and technical.

Your role will be simple: to make papernest grow using both simple and effective tools and processes.

The Sales Operations internship is highly cross-functional, at the intersection of the needs of multiple teams and countries (France, Spain, Italy...). It will not only allow you to enrich and greatly develop your technical skills (CRM, user experience, data analysis, code), but also to leverage your leadership and project management qualities.

You will join a Sales Ops team of 9 people, at the heart of the company and papernest's strategic challenges.

• Collaborate with Tech Team to develop processes automation (Jira, Salesforce Flow, no-code tools like Make...)
• Help to analyze sales data and deploy action plan to achieve operational targets
• Use existing dashboards and improve our data visualization
• Take actions to correct discrepancies and achieve objectives
• Communicate results to key stakeholders
• Assist the Sales Ops Lead to manage the offer portfolio
• Set up the offer and prices in the back office
• Coordinate with other teams (training, product, operations management) to release or update offers
• Resolve operational and technical incidents on a daily basis
• Collaborate with Sales to optimize processes and participate in continuous improvement using Lean methodology (Value Stream Map, shadowing,etc…)
• Curiosity and a desire to learn, especially in the areas of data and technology. The Sales Operations position will quickly lead you to master all our technical tools (Salesforce, BigQuery, Looker Studio, Jira, Github...)
• Knowledge of at least one programming language (SQL, Python, Java, JSON...) is a plus
• Analytical mindset: rationalize issues, find pragmatic solutions and draft action plans
• "Hands-on": Ability to be on the field and perform daily tasks
• Ownership: Autonomy, ability to manage and deliver multiple projects simultaneously
• Enthusiastic: Positive attitude and communication, creative problem-solving approach
• Team player
• Fluent in English and French and/or Spanish (Italian is a plus!)
• First call with Adélaïde, Talent Acquisition Partner (30 min)
• First interview with the 2 members of the Sales Ops team (1h)
• Business case 
• End of the process!