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Papernest
Papernest

Head of Account Management Spain (M/F) - Barcelona

Permanent contract
Barcelona
Salary: Not specified
A few days at home

Papernest
Papernest

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The position

Job description

Working at papernest: definition.

Some people will mention the ambitious challenges, others the incomparable team spirit, or even the lively work atmosphere, perhaps all of them. One thing is for sure: we never get bored. What drives us: setting our next challenges, overcoming obstacles one by one and surpassing our goals. How do we do this? By choosing long-term success over short-term convenience; by valuing the efforts of each one and by offering our employees the opportunity to improve and develop themselves.

As you have understood, things move fast here. We're looking for talent who will contribute to our growth today and, above all, who are ready for tomorrow's feats.

But what exactly is papernest?

It is THE solution that revolutionizes the management of your contracts and subscriptions. To move all your arrangements with you, save money on your housing bills, and optimize your daily subscriptions. All this is for free in a few minutes, online or over the phone.

Eight years after our launch in 2015 in Paris, more than 1,5 millions users in France, Spain and Italy, a growth from 2 to 900 employees, the opening of 3 new offices in Reims, Barcelona and Warsaw, we are now at a turning point in our growth with the upcoming launching of thrilling projects.

And, as with us "never 3 without 4", we are proud, for the fourth consecutive year, to be part of the FrenchTech 120.

Are you ready to join the adventure ?

⚡️As a Head of Account Management, you will :

Lead & develop an team of A players

  • Strengthen the team through intensive recruitment efforts, relying on internal teams and your interpersonal skills
  • Define specific, clear, measurable, ambitious and achievable targets and support managers in developing concrete action plans to achieve these objectives
  • Bring your expertise, dynamism, charisma and leadership to generate motivation in teams
  • Push existing training programs to position papernest as an emblematic company to learn sales skills and grow

    • Leading the Account Management roadmap and strategy

  • Leading the Account Management strategy and execution, ensuring our partners get to dynamic, recurring value using papernest product
  • Owning end-to-end account growth and retention, identify key priorities and build the roadmap to achieve strong net-retention on the spanish market
  • Drive a revenue and margin mindset within the team, and expand cross-selling abilities as well as help the team deepen their market knowledge to improve their sales discourse and relationship
  • Analyze client results: evolution, trends and suggestions for improvement to cross-functional teams.
  • Implementing targeted commercial initiatives: training customers on sales pitches, compensation packages, optimizing applications, etc

    • Processes, Organization and continuous improvement

  • Problem solve and define new processes to ensure they are well implemented at scale
  • Propose improvements in Product, lead generation tools and processes ; driving the resulting change in inside sales practices
  • Deeply analyze, understand client needs and ensure that the overall papernest organization delivers the best service in that respect.

    • 🔎 About you :

  • Native in Spanish
  • Fluent in English
  • Business or engineering school background
  • Work experience: 3 to 5 years experience in management of sales and/or key account management, customer success team
  • Strong analytical profile
  • You are able to thrive in a fast-paced scale-up environment: proactive, self-motivated, driven, and organized.

    •  

    💜What we offer :

    By joining papernest you will benefit from a package composed of:

  • Stock options (BSPCE)
  • Bonus on OKR
  • Sanitas health insurance, covered at 50% by papernest
  • Flexible Remuneration System, allowing you to dedicate a part of your salary to tax free services (restaurants, childcare, transport,...), and thus save money!

    • ... and you will be part of a working environment which is :

  • Flexible thanks to a remote friendly policy (possibility to take some home office days) and possibility to finish at 2pm on Friday
  • Inclusive, everyone has their place at papernest, and with more than 46 different nationalities, it is not uncommon to start a sentence in English et de la finir en Français o en español ¡
  • Comfortable, with incredible offices and 1500 m2 of terraces and garden, all 5 minutes from the beach, perfect for sunny lunches 🌞
  • Team oriented with regular events and team buildings
  • Exciting and challenging, where you will find the necessary resources to develop your career thanks to our internal mobility policy
  • Tasty : free breakfast every Tuesday!

    •  

    🌟Hiring process :

  • First call with Talent Acquisition 
  • Second call with Geoffrey, Head of Account Management EU
  • Third call with Alex, Inside Sales Manager
  • A call with David, Vice president B2B
  • A Business Case + presentation with Geoffrey and David

    • If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone.

    Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!

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